First Richard Tyler, now Balenciaga. As I noted previously (see 7/16 post), high fashion designers are taking to airport runways. Over at Delta, Richard Tyler's wares are currently causing a kerfuffle--with newly-incoming Northwest flight attendants in a tiff over the lack of larger-sized designer uniforms. Their union has filed a complaint about the situation.
The skies appear calmer at Air Tahiti Nui, where Balenciaga designs are now being donned by the Tahitian carrier’s flight and ground crews. According to airline press material, “the fresh new look was inspired by Tahiti’s stunning land and waterscapes, and has a Polynesian spirit about it.”
Flight attendants get to sport two different outfits on each flight. As they are boarding passengers, flight attendants wear serene ocean and lagoon blue uniforms. It's only after take-off that the fashion show truly begins. Air Tahiti Nui’s male flight attendants change into short-sleeved, Tahitian shirts, “convivial with floral accents featuring tropical notes of yellow, orange, fuchsia and red." Meanwhile, female crew members change into one of two dresses. A long tight-fitting dress is called a purotu, which means pretty girl in Tahitian. The mamaru’au, or grandmother, is a long loose-fitting dress. Can you imagine the field day the Northwest flight attendants union would have with those names?
The Daily Suitcase: A Travel Site Packed With News, Information and Punditry
Sunday, July 26, 2009
Wednesday, July 22, 2009
The Survey Says...
Blame ancillary fees, perceptions of customer service, or lack of free amenities, but airline passengers in North America aren’t happy. According to J.D. Power and Associates, customer satisfaction with air carriers has fallen to its lowest level in four years. J.D. Power conducted a survey of almost 13,000 passengers from April, 2008 to May, 2009.
Even though the overall picture isn't pretty, some airlines fared better than others. Alaska Airlines won the best "traditional network carrier" sash, beating Continental Airlines by two points. (Traditional network carriers are defined as airlines that operate multi-cabin aircraft and multiple airport hubs). At the other end of the heap, United came in second to last, and US Airways was at the bottom.
Perceptions of low-cost carriers, defined by J.D. Power as "airlines that operate single-cabin aircraft with typically low fares," were, on the whole, higher than those of network carriers. For the fourth year in a row, JetBlue came in first among low-cast carriers and was, in 2009, tops among all North American carriers, according to the survey. Southwest and Canada’s WestJet tied for second among low-cost carriers. Even Frontier and AirTran, the other low-cost carriers in the survey, scored higher than the top network carrier.
Survey respondents gave the lowest marks to cutbacks of in-flight services, increases in fees, and flight crew courtesy (or lack thereof). That said, passengers did appreciate expedited service at the airport (probably due to all of those self-serve kiosks), fewer delays (probably due to fewer planes in the sky), and more on-time arrivals (probably due to schedule creep).
For those of you not familiar with the term schedule creep, here’s the deal. In order to avoid the dreaded "delayed" label (defined as a plane arriving 15 minutes after its scheduled time), airlines are randomly increasing flight times, even though flights aren't actually taking more time. In other words, a JFK to LAX flight that was scheduled for six hours ten years ago is now scheduled for six hours and 20 minutes. By saying the flights take longer than they actually do, the likelihood of arriving "on-time" becomes higher.
In hearings before Congress this spring, the Department of Transportation’s inspector general confirmed that schedule creep leads “to a perceived decline in flight delays, (but) results in an increase in average flight time." According to Calvin Scovel III, during the past ten years, airlines have increased flight times on two-thirds of the 2,500 domestic routes his office examined. Some scheduled flight times increased by as much as 18 percent.
And that, my friends, is a large part of the reason airlines are reporting their best on-time performances in years. Of course, there are other contributing factors to better on-time performance, including fewer planes in the sky and less baggage to transfer from one plane to another. However, according to DOT's Scovel, there is no evidence that his agency's initiatives to curb delays have done anything to contribute to their reduction.
Even though the overall picture isn't pretty, some airlines fared better than others. Alaska Airlines won the best "traditional network carrier" sash, beating Continental Airlines by two points. (Traditional network carriers are defined as airlines that operate multi-cabin aircraft and multiple airport hubs). At the other end of the heap, United came in second to last, and US Airways was at the bottom.
Perceptions of low-cost carriers, defined by J.D. Power as "airlines that operate single-cabin aircraft with typically low fares," were, on the whole, higher than those of network carriers. For the fourth year in a row, JetBlue came in first among low-cast carriers and was, in 2009, tops among all North American carriers, according to the survey. Southwest and Canada’s WestJet tied for second among low-cost carriers. Even Frontier and AirTran, the other low-cost carriers in the survey, scored higher than the top network carrier.
Survey respondents gave the lowest marks to cutbacks of in-flight services, increases in fees, and flight crew courtesy (or lack thereof). That said, passengers did appreciate expedited service at the airport (probably due to all of those self-serve kiosks), fewer delays (probably due to fewer planes in the sky), and more on-time arrivals (probably due to schedule creep).
For those of you not familiar with the term schedule creep, here’s the deal. In order to avoid the dreaded "delayed" label (defined as a plane arriving 15 minutes after its scheduled time), airlines are randomly increasing flight times, even though flights aren't actually taking more time. In other words, a JFK to LAX flight that was scheduled for six hours ten years ago is now scheduled for six hours and 20 minutes. By saying the flights take longer than they actually do, the likelihood of arriving "on-time" becomes higher.
In hearings before Congress this spring, the Department of Transportation’s inspector general confirmed that schedule creep leads “to a perceived decline in flight delays, (but) results in an increase in average flight time." According to Calvin Scovel III, during the past ten years, airlines have increased flight times on two-thirds of the 2,500 domestic routes his office examined. Some scheduled flight times increased by as much as 18 percent.
And that, my friends, is a large part of the reason airlines are reporting their best on-time performances in years. Of course, there are other contributing factors to better on-time performance, including fewer planes in the sky and less baggage to transfer from one plane to another. However, according to DOT's Scovel, there is no evidence that his agency's initiatives to curb delays have done anything to contribute to their reduction.
Tuesday, July 21, 2009
Here's the Scoop
July is National Ice Cream Month. In celebration, here’s the scoop on some of the world’s oddest ice cream flavors. Check them out next time you are on the road and report back.
Venezuela, England and Japan seem to take the cake when it comes to alien ice cream additives. Let’s start at the Heladería Coromoto in Mérida, Venezuela. The shop tops the Guinness List of World Records in the category of most ice cream flavors (nearly 1000 served, albeit not all at the same time). The ice cream makers there have a tendency to throw in everything but the kitchen sink. Ingredients like corn, ham and cheese, tuna, and chile have peppered the menu over the years. But the flavor that gets the biggest rise out of customers is Viagra. While the actual drug is not an ingredient, the little blue scoop does stand proudly erect atop the cone. Plus, it is reported that Viagra ice cream does contain plant aphrodisiacs. Olé.
Next, it’s off to Jolly Olde England, where sheep’s stomach ice cream is served at Harrods in London. Yum, yum. If that doesn‘t curdle your own stomach, travel on to Tokyo’s Sunshine City Shopping Mall, where Ice Cream City has a menu containing flavors such as octopus, snake, horse flesh and cow’s tongue.
In comparison, our "ususual" flavors here in the United States seem rather tame. Sure, bacon, garlic, lavender and beer ice creams aren’t everyone’s cup of tea, but they aren't that far off the flavor map. That's because the American ice cream palate isn't all that adventurous. According to the International Dairy Foods Association, the top five flavors in terms of market share in the United States are vanilla (30%); chocolate (10%); butter pecan (4%); strawberry (3.7%); and chocolate chip mint (3.2%).
Venezuela, England and Japan seem to take the cake when it comes to alien ice cream additives. Let’s start at the Heladería Coromoto in Mérida, Venezuela. The shop tops the Guinness List of World Records in the category of most ice cream flavors (nearly 1000 served, albeit not all at the same time). The ice cream makers there have a tendency to throw in everything but the kitchen sink. Ingredients like corn, ham and cheese, tuna, and chile have peppered the menu over the years. But the flavor that gets the biggest rise out of customers is Viagra. While the actual drug is not an ingredient, the little blue scoop does stand proudly erect atop the cone. Plus, it is reported that Viagra ice cream does contain plant aphrodisiacs. Olé.
Next, it’s off to Jolly Olde England, where sheep’s stomach ice cream is served at Harrods in London. Yum, yum. If that doesn‘t curdle your own stomach, travel on to Tokyo’s Sunshine City Shopping Mall, where Ice Cream City has a menu containing flavors such as octopus, snake, horse flesh and cow’s tongue.
In comparison, our "ususual" flavors here in the United States seem rather tame. Sure, bacon, garlic, lavender and beer ice creams aren’t everyone’s cup of tea, but they aren't that far off the flavor map. That's because the American ice cream palate isn't all that adventurous. According to the International Dairy Foods Association, the top five flavors in terms of market share in the United States are vanilla (30%); chocolate (10%); butter pecan (4%); strawberry (3.7%); and chocolate chip mint (3.2%).
Thursday, July 16, 2009
Project Runway: Delta, Northwest and the (Not-So-Little) Red Dress
Of all of the challenges facing Delta and Northwest as they merge, who woulda thunk that a flap about a dress could create so much hemming and hawing? But indeed, as Delta is trying to sew up the details of its takeover of Northwest (the acquisition took place in October 2008), fashion on the airport runway is in the spotlight.
You see, the Northwest chapter of the Association of Flight Attendants-CWA has filed a grievance with Delta, asking it to provide its hip Richard Tyler-designed red uniforms in sizes up to 28. The little red dresses are currently offered only in sizes 2 to 18, although a Delta spokeswoman notes the airline offers a range of other outfits that go up to 28.
Delta hired Tyler in 2004 to reshape its drab gray employee uniforms. Tyler was quoted as saying his designs would make flight attendants "look sexy and great, but classic as well." The uniforms, including the red dress, debuted in 2006.
Patricia Reller, who handles grievances for the union's executive committee, sums up the complaint. "I think red is an eye-popping color and it's not subtle, and to me by not offering it in a size over 18, Delta is saying, 'We don't want you wearing that if you are over size 18,'" Reller says. "But the job isn't about being sexy. It's about safety." Reller also says the dresses just don't measure up. While vanity sizing (labeling a true size 12 a size 10) is in vogue among designers selling to mass retail, apparently, the opposite is the case for Delta. According to Reller, the dress is "a very small size 18, so that makes the numbers a lot larger." In other words, even a true size 16 could not fit in the 18 dress.
Given how few female flight attendants I have ever seen who weigh more than 180 pounds (a size 18 for a five-foot-one woman, which is the legal height minimum), methinks this is much ado about nothing. Hardly model behavior on the part of Delta's newest flight attendants...
It's truly a good thing Reller wasn’t around when airlines had weight restrictions on female flight attendants (the few male flight attendants flying pre-1990 were allowed “extra baggage”). In the earliest days of commercial flight, stewardesses (as they were then called) had to weigh less than 115 pounds. Apropos of nothing, they also had to be single. Even though they were allowed a little more heft through the years, the scales of justice were only tipped in favor of size 10-plus flight attendants in the 1990s (even though the equally-loathsome marriage bans had ended way back in the 1960s).
One footnote: While Northwest’s prime beef is with the dress, it’s not their sole complaint. The flight attendants are also upset with Delta’s requirement that flight attendants who wear orthopedic shoes must wear slacks instead of a skirt or dress. Furthermore, those who want to wear said shoes must obtain a doctor’s note.
You see, the Northwest chapter of the Association of Flight Attendants-CWA has filed a grievance with Delta, asking it to provide its hip Richard Tyler-designed red uniforms in sizes up to 28. The little red dresses are currently offered only in sizes 2 to 18, although a Delta spokeswoman notes the airline offers a range of other outfits that go up to 28.
Delta hired Tyler in 2004 to reshape its drab gray employee uniforms. Tyler was quoted as saying his designs would make flight attendants "look sexy and great, but classic as well." The uniforms, including the red dress, debuted in 2006.
Patricia Reller, who handles grievances for the union's executive committee, sums up the complaint. "I think red is an eye-popping color and it's not subtle, and to me by not offering it in a size over 18, Delta is saying, 'We don't want you wearing that if you are over size 18,'" Reller says. "But the job isn't about being sexy. It's about safety." Reller also says the dresses just don't measure up. While vanity sizing (labeling a true size 12 a size 10) is in vogue among designers selling to mass retail, apparently, the opposite is the case for Delta. According to Reller, the dress is "a very small size 18, so that makes the numbers a lot larger." In other words, even a true size 16 could not fit in the 18 dress.
Given how few female flight attendants I have ever seen who weigh more than 180 pounds (a size 18 for a five-foot-one woman, which is the legal height minimum), methinks this is much ado about nothing. Hardly model behavior on the part of Delta's newest flight attendants...
It's truly a good thing Reller wasn’t around when airlines had weight restrictions on female flight attendants (the few male flight attendants flying pre-1990 were allowed “extra baggage”). In the earliest days of commercial flight, stewardesses (as they were then called) had to weigh less than 115 pounds. Apropos of nothing, they also had to be single. Even though they were allowed a little more heft through the years, the scales of justice were only tipped in favor of size 10-plus flight attendants in the 1990s (even though the equally-loathsome marriage bans had ended way back in the 1960s).
One footnote: While Northwest’s prime beef is with the dress, it’s not their sole complaint. The flight attendants are also upset with Delta’s requirement that flight attendants who wear orthopedic shoes must wear slacks instead of a skirt or dress. Furthermore, those who want to wear said shoes must obtain a doctor’s note.
Saturday, July 11, 2009
Standing Room Only
Ryanair, the no-frills European airline that was the first to introduce fees for everything from luggage check-in to telephone reservations to using credit or debit cards to pay for a ticket, is now talking with Boeing about designing aircraft with standing room. This brilliant move would allow Ryanair to squeeze in more passengers per flight.
The idea would see standing passengers strapped to stools during take-off and landing, allowing Ryanair to fly up to 50 per cent more travelers per flight. Spring Airlines, which calls itself China's first low-cost airline, is also considering this tactic.
Any such move would need approval from local aviation authorities. Here in the United States, regulations would not allow standing room. "The regulations ... are very specific, said Les Dorr, spokesman for the U.S. Federal Aviation Administration. "Everybody above the age of 2 has to have a seat or a berth."
Even if this particular idea doesn't end up passing the smell test, Ryanair continues spewing out unique ways to increase revenue. For example, CEO Michael O'Leary recently has suggested that #1, he might start charging more for overweight passengers or #2, he might make people pay to use the toilet. Given that the latter idea would heavily undercut in-flight beverage sales, it appears highly likely that the revenue-savvy O'Leary was merely tossing out #2 as a publicity stunt.
Still, you can't poo-poo everything O'Leary says. After all, he said passengers would start paying for online check-in in 2009, and voila, in May, it came to pass. Ryanair now charges five pounds for customers to check in online. Of course, since Ryanair no longer has check-in desks at airports, that basically means all passengers have to add five pounds to the price of their tickets. For passengers who check in online but forget to print a boarding pass...tack on another 40 pounds for getting one at the airport.
For those of you not familiar with Ryanair, it's no fly-by-night operation. The airline was established in Ireland in 1985 and has become one of Europe's largest carriers. Flying to nearly 150 airports, Ryanair claims to be “twice the size of British Airways”, having flown 5.8 million passengers in June, compared to BA’s 2.9 million travelers over the same period. The point-to-point carrier sells its seats for next to nothing, but makes up for its low ticket prices, as you might have guessed from reading this post, by figuring out how to charge ancillary fees for everything from A to W.C.
The idea would see standing passengers strapped to stools during take-off and landing, allowing Ryanair to fly up to 50 per cent more travelers per flight. Spring Airlines, which calls itself China's first low-cost airline, is also considering this tactic.
Any such move would need approval from local aviation authorities. Here in the United States, regulations would not allow standing room. "The regulations ... are very specific, said Les Dorr, spokesman for the U.S. Federal Aviation Administration. "Everybody above the age of 2 has to have a seat or a berth."
Even if this particular idea doesn't end up passing the smell test, Ryanair continues spewing out unique ways to increase revenue. For example, CEO Michael O'Leary recently has suggested that #1, he might start charging more for overweight passengers or #2, he might make people pay to use the toilet. Given that the latter idea would heavily undercut in-flight beverage sales, it appears highly likely that the revenue-savvy O'Leary was merely tossing out #2 as a publicity stunt.
Still, you can't poo-poo everything O'Leary says. After all, he said passengers would start paying for online check-in in 2009, and voila, in May, it came to pass. Ryanair now charges five pounds for customers to check in online. Of course, since Ryanair no longer has check-in desks at airports, that basically means all passengers have to add five pounds to the price of their tickets. For passengers who check in online but forget to print a boarding pass...tack on another 40 pounds for getting one at the airport.
For those of you not familiar with Ryanair, it's no fly-by-night operation. The airline was established in Ireland in 1985 and has become one of Europe's largest carriers. Flying to nearly 150 airports, Ryanair claims to be “twice the size of British Airways”, having flown 5.8 million passengers in June, compared to BA’s 2.9 million travelers over the same period. The point-to-point carrier sells its seats for next to nothing, but makes up for its low ticket prices, as you might have guessed from reading this post, by figuring out how to charge ancillary fees for everything from A to W.C.
Wednesday, July 8, 2009
Laura on TV
Back to the topic of travel...
For any number of helpful travel tips (if I do say so for myself), click on the link below to watch my recent appearance on WUSA-TV, Washington, DC.
http://www.wusa9.com/video/default.aspx?maven_playerId=immersiveplayer&maven_referralPlaylistId=408ab858ca54418acad4cbe79ea6f2ee57cldcf7&maven_referralObject=1175149188
For any number of helpful travel tips (if I do say so for myself), click on the link below to watch my recent appearance on WUSA-TV, Washington, DC.
http://www.wusa9.com/video/default.aspx?maven_playerId=immersiveplayer&maven_referralPlaylistId=408ab858ca54418acad4cbe79ea6f2ee57cldcf7&maven_referralObject=1175149188
Sunday, July 5, 2009
Take a Vacation!
Just because July 4th has come and gone doesn't mean it's too late to get a deal on a summer vacation. For the first time in a long time, this year, when it comes to vacation planning, to the latecomer will go the spoils in terms of deals and discounts.
The most important thing is to choose your destination wisely. Some places are bigger bargains than others.
--Go where summer is the off-season. Sure, places like Phoenix and Las Vegas are scorching hot during the summer. And sure, the Caribbean is prone to hurricanes. But if you are ready to brave the weather, you will find yourself staying in plush surroundings for up to 50 percent off (more if you are going to Las Vegas). Plus, hurricanes are no sure thing and pools and air conditioning offer respite from desert rays.
--Go where tourism is king....and the king is AWOL. Tops in this category is Mexico. Thanks to all of the bad spring publicity about the swine flu, which never hit Mexico's resort areas, no one booked summer trips to Mazatlan, Cancun, and Acapulco.
Empty rooms abounding, Mexico is hot to attract tourists this summer with bargain packages and cheap airfares. Hawaii is another place where you'll find some discounting going on--with hotels throwing in free nights, etc.
--Go where the dollar is strong. Yes, you will still have to pay the airfare (this is where those frequent flyer points that have been accumulating come in handy), but once you get to places like Iceland, Australia, or England, you'll find the dollar resembling a post-workout Charles Atlas. Last summer at this time, $1 US bought 77 Icelandic krona. Now, it buys 127 krona. Last summer at this time, $1 US bought $1.03 Australian. Now it buys $1.25. Finally, last summer at this time, $1 US bought half a British pound (that's why all those Brits were flocking to New York and shopping last summer--remember?). Now, the dollar buys .61 pounds, a 20% increase.
--Check the web site of the destination you are planning to visit for special deals, packages and discounts. Oftentimes, a city's visitor bureau will offer a single admission pass to all area attractions or will provide a discounted public transportation pass for out-of-towners.
The most important thing is to choose your destination wisely. Some places are bigger bargains than others.
--Go where summer is the off-season. Sure, places like Phoenix and Las Vegas are scorching hot during the summer. And sure, the Caribbean is prone to hurricanes. But if you are ready to brave the weather, you will find yourself staying in plush surroundings for up to 50 percent off (more if you are going to Las Vegas). Plus, hurricanes are no sure thing and pools and air conditioning offer respite from desert rays.
--Go where tourism is king....and the king is AWOL. Tops in this category is Mexico. Thanks to all of the bad spring publicity about the swine flu, which never hit Mexico's resort areas, no one booked summer trips to Mazatlan, Cancun, and Acapulco.
Empty rooms abounding, Mexico is hot to attract tourists this summer with bargain packages and cheap airfares. Hawaii is another place where you'll find some discounting going on--with hotels throwing in free nights, etc.
--Go where the dollar is strong. Yes, you will still have to pay the airfare (this is where those frequent flyer points that have been accumulating come in handy), but once you get to places like Iceland, Australia, or England, you'll find the dollar resembling a post-workout Charles Atlas. Last summer at this time, $1 US bought 77 Icelandic krona. Now, it buys 127 krona. Last summer at this time, $1 US bought $1.03 Australian. Now it buys $1.25. Finally, last summer at this time, $1 US bought half a British pound (that's why all those Brits were flocking to New York and shopping last summer--remember?). Now, the dollar buys .61 pounds, a 20% increase.
--Check the web site of the destination you are planning to visit for special deals, packages and discounts. Oftentimes, a city's visitor bureau will offer a single admission pass to all area attractions or will provide a discounted public transportation pass for out-of-towners.
Thursday, July 2, 2009
Laura Talks Travel in the Twin Cities and NYC
Happy July 4th weekend, everyone. For a special holiday treat, just cut and paste http://abcnews.go.com/abcnewsnow/ in your browser and then type Laura Powell in ABC's search box. Click on July 4th Getaways and let the fireworks begin!
For double your pleasure, check out my visit to the Twin Cities. Go to http://www.showcaseminnesota.com/and look for the June 25th travel segment (or type Laura Travel in the search box). Watch with a magnifying glass and see if you can spot the false eyelashes.
For double your pleasure, check out my visit to the Twin Cities. Go to http://www.showcaseminnesota.com/and look for the June 25th travel segment (or type Laura Travel in the search box). Watch with a magnifying glass and see if you can spot the false eyelashes.
Prince Philip Redux
I know this has nothing to do with travel, but I simply can't contain myself. This post, you see, follows up on my ditty from June 19 about a visit to Buckingham Palace to meet Prince Philip. In said post, I implied that the poor prince just doesn't get any respect.
Well, watching Jeopardy last night once again proved my point. You see, I'm a channel-flipper of the highest degree. I rank up there with any alpha male on that score, although I am quite dainty and lady-like (as you can tell from my column about the meeting with Prince Philip). At any rate, I flipped over to Jeopardy in time for the final round. The topic was Royalty and the "answer" went something like this: "This person, also known as the Baron of Greenwich, shares a great-great-great-grandmother, namely Queen Victoria, with his wife." All thoughts about royal inbreeding aside, I quickly buzzed in with "Prince Philip" and, by golly, I knew I was right. Furthermore, I thought this one was a no-brainer that all of the contestants would ace.
But alas, two of the contestants were downright wrong, answering "Prince Charles" (read the clue carefully, man). And even the one who got Prince Philip right, and went on to gain the Jeopardy throne, spelled his name "Phillip." Fortunately, Alex Trebek doesn't penalize you for spelling, although he's a stickler for punctuation (and pronunciation--don't you love how Alex is always Mr. Know-It-All when it comes to saying things correctly---as if he doesn't have producers whispering in his ears all of the time with the proper patois).
But I digress. Who's with me for starting a Prince Philip Phan Club? The poor guy needs a little PR, don't you think?
Well, watching Jeopardy last night once again proved my point. You see, I'm a channel-flipper of the highest degree. I rank up there with any alpha male on that score, although I am quite dainty and lady-like (as you can tell from my column about the meeting with Prince Philip). At any rate, I flipped over to Jeopardy in time for the final round. The topic was Royalty and the "answer" went something like this: "This person, also known as the Baron of Greenwich, shares a great-great-great-grandmother, namely Queen Victoria, with his wife." All thoughts about royal inbreeding aside, I quickly buzzed in with "Prince Philip" and, by golly, I knew I was right. Furthermore, I thought this one was a no-brainer that all of the contestants would ace.
But alas, two of the contestants were downright wrong, answering "Prince Charles" (read the clue carefully, man). And even the one who got Prince Philip right, and went on to gain the Jeopardy throne, spelled his name "Phillip." Fortunately, Alex Trebek doesn't penalize you for spelling, although he's a stickler for punctuation (and pronunciation--don't you love how Alex is always Mr. Know-It-All when it comes to saying things correctly---as if he doesn't have producers whispering in his ears all of the time with the proper patois).
But I digress. Who's with me for starting a Prince Philip Phan Club? The poor guy needs a little PR, don't you think?
Friday, June 26, 2009
From the Top of the Trump
From Buckingham Palace to a penthouse at the Trump International Hotel & Tower in Chicago...how's that for living the lifestyle of the rich and famous while being poor and relatively unknown?
This is an interesting hotel, quite different, in many ways, from other luxury properties I have visited. The Trump Chicago is two hotels in one. In addition to "basic" rooms and suites, the hotel features a spa floor. The 53 spa rooms come complete with healthy mini-bar items, in-room weights, yoga equipment, and Zen art and music.
A few notes of interest: Room service features a menu for kids, dogs, and cats (the menu for kids differs from the one for critters, FYI). The pet menu includes bottled water from Italy. Bella. Bottled waters from Tasmania, Wales and Argentina are available for humans (as, I am gathering, is the Italian brand for canines--the dog-worthy water was what I was provided as an in-room welcome amenity. Woof). The other H2O on offer is the Trump brand, which, as far as I can ascertain, is likely bottled in New Jersey.
The technologically-challenged (I include myself in that category) may have some initial challenges figuring out light switches, drape openers, and coffee makers. But give it a day or two and it will all make sense.
The elevators are slow as molasses. I waited 10 minutes to get an elevator from the spa floor (14) up to the penthouse floor (27). Said elevator never came. I eventually had to go down to go up.
Speaking of molasses, the food and beverage outlets in the hotel are stunning. A new outside terrace area serves up drinks and amazing views of Chicago. Sixteen, the property's restaurant, is one of the loveliest hotel dining spaces I've seen. An nineteen-foot-high chandelier, complete with 20,000 hand-carved Swarovski crystals, is the centerpiece of the main dining room, which also features 30-foot-high ceilings and curved walls paneled with Kazinga wood from West Africa.
For information on room rates and other amenities, click here.
This is an interesting hotel, quite different, in many ways, from other luxury properties I have visited. The Trump Chicago is two hotels in one. In addition to "basic" rooms and suites, the hotel features a spa floor. The 53 spa rooms come complete with healthy mini-bar items, in-room weights, yoga equipment, and Zen art and music.
A few notes of interest: Room service features a menu for kids, dogs, and cats (the menu for kids differs from the one for critters, FYI). The pet menu includes bottled water from Italy. Bella. Bottled waters from Tasmania, Wales and Argentina are available for humans (as, I am gathering, is the Italian brand for canines--the dog-worthy water was what I was provided as an in-room welcome amenity. Woof). The other H2O on offer is the Trump brand, which, as far as I can ascertain, is likely bottled in New Jersey.
The technologically-challenged (I include myself in that category) may have some initial challenges figuring out light switches, drape openers, and coffee makers. But give it a day or two and it will all make sense.
The elevators are slow as molasses. I waited 10 minutes to get an elevator from the spa floor (14) up to the penthouse floor (27). Said elevator never came. I eventually had to go down to go up.
Speaking of molasses, the food and beverage outlets in the hotel are stunning. A new outside terrace area serves up drinks and amazing views of Chicago. Sixteen, the property's restaurant, is one of the loveliest hotel dining spaces I've seen. An nineteen-foot-high chandelier, complete with 20,000 hand-carved Swarovski crystals, is the centerpiece of the main dining room, which also features 30-foot-high ceilings and curved walls paneled with Kazinga wood from West Africa.
For information on room rates and other amenities, click here.
Friday, June 19, 2009
The Obamas Aren't the Only Americans Who Get to Meet the Royals....
...although, admittedly, I just got to meet Prince Philip and not QEII or any of the offspring. Still, it was quite an experience to visit Buckingham Palace and give my birthday regards to the Duke of Edinburgh.
Please enjoy a narrative of the event, as written by my alter ego Jane Air. For more Jane Air columns, click here.
Jane Visits Buckingham Palace
Your faithful correspondent is reporting from London, her first time on British soil in 20 years! And what did Jane do on her first day back in jolly old England? Why, she went to Buckingham Palace, of course.
It started with a VIP guided tour of the Queen's state rooms, which contain thrones, art and other royal booty. Speaking of royal booty, after the tour, it was off to a reception room to meet a majesty. The royal du jour was Prince Philip (hereafter referred to as PP), the husband of QEII (the Queen, not the ship). Prior to the encounter, the group was given all sorts of etiquette tips. "Address him as Your Royal Highness first, then sir thereafter; bowing is not necessary" yadda, yadda, yadda. But Jane only learned of a few other etiquette rules after experiencing a royal hiccup. Now, mind you, it was only Prince Philip, not the Queen (poor PP, the Rodney Dangerfield of the royal family). And Jane certainly did not pull a Michelle Obama, that is, touching a royal inappropriately (although in Jane's HO, it is extremely difficult for MO to do anything inappropriately). Nevertheless, Jane's unknowing faux pas did provoke a response in the form of a rather bushy royal eyebrow lift (PP could use a little facial man-scaping).
Jane is still a bit flummoxed about the exact nature of her faux pas. Jane will provide a list of possibilities and you can opt for the one you believe to be royally wince-worthy.
It all started when Jane was told it was Prince Philip's 88th birthday. Jane, being the first in her group to shake his hand, immediately opened with "Happy Birthday, Your Royal Highness." Veddy British, veddy proper, or so Jane thought. Her group members, many of whom were quaking in their boots at the prospect of meeting royalty, were quite awed by the rather nonchalant manner with which Jane addressed the prince (imagine "Your Royal Highness" replaced with "dude " and you can conjure the tone). But all her lovely greeting garnered from said prince was that royal eyebrow.
Now, Jane was both bemused and confused by this reaction. How could anyone, particularly a prince, not be taken with Jane and her friendly nature? But later, three possible breaches of etiquette were pointed out, any of which, Jane supposes, might have aroused the royal eyebrow.
#1: The guide asked, after the meeting with the prince, whether anyone had wished him "Happy Birthday." The group gleefully pointed to Jane. A furrow came across the guide's brow (the British brow is quite expressive). He then expounded that the prince didn't like to be reminded that it was his birthday. Upon reflection, Jane believes that perhaps PP is a bit bitter that, while the Queen's actual birthday is in April, it is officially celebrated around the time of his own special day. So, on his real June birthday, all PP gets is a 41-gun salute, while QEII, for her fake June birthday, gets a big old parade.
#2 Someone, in telling of another meeting with a crowned one, pointed out that royals must always speak first in an interaction with a commoner. Putting aside the fact that Jane is no commoner, she would have let PP speak first, if someone had informed her of the rule. But the fact is, Jane blurted out "HB, YRH" before poor Philip could even open his mouth. Jane can imagine that PP, who has played second fiddle to a woman his entire adult life, might have been a bit bothered that he didn't get in the first word in this particular male-female scenario.
#3 As previously mentioned, colleagues were quite impressed with the breezy informality Jane employed whilst saying, "HB, YRH" with a dangling "dude" implied. Thus, Jane pondered that perhaps her tone was the brow-raiser. One imagines PP is not often greeted with a chirpy American casualness, particularly by one as lovely and fashionably-dressed as Jane.
Whether Jane's faux pas was actually #1, #2, or #3 (please feel free to vote), she supposes that there is now no chance that PP will set her up on a blind date with Prince Andrew (remember him?). And that is a royal shame.
Incidentally, dear readers, while you won't meet a royal, you too can visit Buckingham Palace. However, you can only do so if you come to London between 26 July and 30 September. While the Queen and Prince Philip are frolicking at Balmoral Castle in Scotland, commoners are allowed to take self-guided tours at their London abode. Make reservations at www.royalcollection.org.uk.
Please enjoy a narrative of the event, as written by my alter ego Jane Air. For more Jane Air columns, click here.
Jane Visits Buckingham Palace
Your faithful correspondent is reporting from London, her first time on British soil in 20 years! And what did Jane do on her first day back in jolly old England? Why, she went to Buckingham Palace, of course.
It started with a VIP guided tour of the Queen's state rooms, which contain thrones, art and other royal booty. Speaking of royal booty, after the tour, it was off to a reception room to meet a majesty. The royal du jour was Prince Philip (hereafter referred to as PP), the husband of QEII (the Queen, not the ship). Prior to the encounter, the group was given all sorts of etiquette tips. "Address him as Your Royal Highness first, then sir thereafter; bowing is not necessary" yadda, yadda, yadda. But Jane only learned of a few other etiquette rules after experiencing a royal hiccup. Now, mind you, it was only Prince Philip, not the Queen (poor PP, the Rodney Dangerfield of the royal family). And Jane certainly did not pull a Michelle Obama, that is, touching a royal inappropriately (although in Jane's HO, it is extremely difficult for MO to do anything inappropriately). Nevertheless, Jane's unknowing faux pas did provoke a response in the form of a rather bushy royal eyebrow lift (PP could use a little facial man-scaping).
Jane is still a bit flummoxed about the exact nature of her faux pas. Jane will provide a list of possibilities and you can opt for the one you believe to be royally wince-worthy.
It all started when Jane was told it was Prince Philip's 88th birthday. Jane, being the first in her group to shake his hand, immediately opened with "Happy Birthday, Your Royal Highness." Veddy British, veddy proper, or so Jane thought. Her group members, many of whom were quaking in their boots at the prospect of meeting royalty, were quite awed by the rather nonchalant manner with which Jane addressed the prince (imagine "Your Royal Highness" replaced with "dude " and you can conjure the tone). But all her lovely greeting garnered from said prince was that royal eyebrow.
Now, Jane was both bemused and confused by this reaction. How could anyone, particularly a prince, not be taken with Jane and her friendly nature? But later, three possible breaches of etiquette were pointed out, any of which, Jane supposes, might have aroused the royal eyebrow.
#1: The guide asked, after the meeting with the prince, whether anyone had wished him "Happy Birthday." The group gleefully pointed to Jane. A furrow came across the guide's brow (the British brow is quite expressive). He then expounded that the prince didn't like to be reminded that it was his birthday. Upon reflection, Jane believes that perhaps PP is a bit bitter that, while the Queen's actual birthday is in April, it is officially celebrated around the time of his own special day. So, on his real June birthday, all PP gets is a 41-gun salute, while QEII, for her fake June birthday, gets a big old parade.
#2 Someone, in telling of another meeting with a crowned one, pointed out that royals must always speak first in an interaction with a commoner. Putting aside the fact that Jane is no commoner, she would have let PP speak first, if someone had informed her of the rule. But the fact is, Jane blurted out "HB, YRH" before poor Philip could even open his mouth. Jane can imagine that PP, who has played second fiddle to a woman his entire adult life, might have been a bit bothered that he didn't get in the first word in this particular male-female scenario.
#3 As previously mentioned, colleagues were quite impressed with the breezy informality Jane employed whilst saying, "HB, YRH" with a dangling "dude" implied. Thus, Jane pondered that perhaps her tone was the brow-raiser. One imagines PP is not often greeted with a chirpy American casualness, particularly by one as lovely and fashionably-dressed as Jane.
Whether Jane's faux pas was actually #1, #2, or #3 (please feel free to vote), she supposes that there is now no chance that PP will set her up on a blind date with Prince Andrew (remember him?). And that is a royal shame.
Incidentally, dear readers, while you won't meet a royal, you too can visit Buckingham Palace. However, you can only do so if you come to London between 26 July and 30 September. While the Queen and Prince Philip are frolicking at Balmoral Castle in Scotland, commoners are allowed to take self-guided tours at their London abode. Make reservations at www.royalcollection.org.uk.
Thursday, June 18, 2009
London Calling: Part I
Given a dollar-to-pound exchange rate boost of 25% over last year, many of you may be heading to England this summer. If so, here are a few words of advice about getting from the airport into central London.
For those flying into Gatwick, Gatwick Express trains take 30 minutes to Victoria Station. One way tickets start at 16.9 pounds. If you are flying into Heathrow, there are several inexpensive and traffic-free options for getting into London. The Heathrow Express train takes about 20 minutes door to door (the other door being at Paddington Station). Tickets start at 16.5 pounds one way (free with many rail passes). A round-trip economy ticket is 32 pounds. London Underground's Piccadilly Line also runs into London from Heathrow. The ride takes about an hour into central London. Prices start at four pounds. You can select any Piccadilly Line station to enter and exit the system.
Here's the rub. If you are traveling with heavy luggage, public transportation can be tricky. For example, The Heathrow Express is fine if you are starting at the airport and ending at Paddington. But if you plan to get onto the Tube at Paddington, be aware that there are steps, many steps...and no elevators (remember, the London Underground dates back to 1863). Similarly, some of the stops along the Piccadilly Line are elevator-free. When pondering what stops to use, look at the tube map and note which stations are accessible. Those stations will come equipped with escalators and elevators.
Otherwise, if like me, you end up winding your way through a steps-only station (namely Paddington), you may have to rely on the kindness of strangers for help. Fortunately, Londoners are quite polite and more than happy to help, especially if you are a woman who appears to be struggling with heavy lifting. And one other note on how sexism can sometimes be a good thing--gentlemen actually give up their seats to ladies on the Tube. Imagine that happening in New York or DC!
For those flying into Gatwick, Gatwick Express trains take 30 minutes to Victoria Station. One way tickets start at 16.9 pounds. If you are flying into Heathrow, there are several inexpensive and traffic-free options for getting into London. The Heathrow Express train takes about 20 minutes door to door (the other door being at Paddington Station). Tickets start at 16.5 pounds one way (free with many rail passes). A round-trip economy ticket is 32 pounds. London Underground's Piccadilly Line also runs into London from Heathrow. The ride takes about an hour into central London. Prices start at four pounds. You can select any Piccadilly Line station to enter and exit the system.
Here's the rub. If you are traveling with heavy luggage, public transportation can be tricky. For example, The Heathrow Express is fine if you are starting at the airport and ending at Paddington. But if you plan to get onto the Tube at Paddington, be aware that there are steps, many steps...and no elevators (remember, the London Underground dates back to 1863). Similarly, some of the stops along the Piccadilly Line are elevator-free. When pondering what stops to use, look at the tube map and note which stations are accessible. Those stations will come equipped with escalators and elevators.
Otherwise, if like me, you end up winding your way through a steps-only station (namely Paddington), you may have to rely on the kindness of strangers for help. Fortunately, Londoners are quite polite and more than happy to help, especially if you are a woman who appears to be struggling with heavy lifting. And one other note on how sexism can sometimes be a good thing--gentlemen actually give up their seats to ladies on the Tube. Imagine that happening in New York or DC!
Friday, June 12, 2009
Globetrotting
Once again, apologies for the paucity of recent blog entries. I've been on a whirlwind visit to England, my first time in the country since graduate school some 20 years ago. I will be writing extensively about my tea with Prince Philip at Buckingham Palace (really) and other matters soon. But meantime, a few brief observations--
Much of the trip was spent in Southwest England, an area unknown to many Americans, but well worth visiting. Cornwall and Devon are filled with scenery, yummy food, and American history. After all, the pilgrims did set out from these parts. As we all know (?), Plymouth Rock named after Plymouth, England, located in Devon.
The cathedral town of Exeter was one of the highlights. But let me warn you, if you are staying at The Abode Hotel (formerly the Royal Clarence Hotel), beware of a room with a view. When I checked in, my original room, overlooking an alley, was basking in the noise of a pub below. I asked to change abodes, and to my initial delight, I received a room with a view of the cathedral. Stunning. But the thing about cathedrals--they have towers with bells that ring every hour. That's every hour, morning, noon, and NIGHT. So, while the daytime view was lovely, nighttime meant a wake-up call every hour...at least until I fell into a deep slumber between the hours of 3 AM and 6 AM. Ding dong.
More to come....
Much of the trip was spent in Southwest England, an area unknown to many Americans, but well worth visiting. Cornwall and Devon are filled with scenery, yummy food, and American history. After all, the pilgrims did set out from these parts. As we all know (?), Plymouth Rock named after Plymouth, England, located in Devon.
The cathedral town of Exeter was one of the highlights. But let me warn you, if you are staying at The Abode Hotel (formerly the Royal Clarence Hotel), beware of a room with a view. When I checked in, my original room, overlooking an alley, was basking in the noise of a pub below. I asked to change abodes, and to my initial delight, I received a room with a view of the cathedral. Stunning. But the thing about cathedrals--they have towers with bells that ring every hour. That's every hour, morning, noon, and NIGHT. So, while the daytime view was lovely, nighttime meant a wake-up call every hour...at least until I fell into a deep slumber between the hours of 3 AM and 6 AM. Ding dong.
More to come....
Wednesday, June 3, 2009
The President and I Jet Off From Dulles--I'm Delayed, He's Not
Again, these television appearances around the country are making it challenging to blog. But just so you know that even travel experts get delayed, yesterday I experienced a lovely five-hour tarmac situation (with a 40-minute break back at the airport), thanks to weather somewhere far in the distance, a need for refueling, and one Mr. Barack Obama. You see, our President decided to fly out of Dulles on his way to Egypt and as a result, all normal traffic was put in a holding pattern. I will give Barack a ba-reak, as he was jetting off in the effort to solve the Middle East crisis, terrorism, and other troubles all in one fell swoop....slightly more important than my television appearance in Jacksonville. Speaking of which, that appearance is not seen below. Instead, a segment I did earlier in the day before leaving DC is available here for your viewing pleasure.
Tuesday, May 26, 2009
On the Road
Apologies for the paucity of blog entries during the past couple of weeks. I've been on the road, appearing on Top 20 TV stations in the Southwest and the Midwest. For a taste of what I've been up to, visit www.kmov.com/video/?z=y&nvid=363557.
Meantime, for a bit of reading material, visit my travel humor column at http://www.wyndhamworldwide.com/women_on_their_way/jane-air/
Meantime, for a bit of reading material, visit my travel humor column at http://www.wyndhamworldwide.com/women_on_their_way/jane-air/
Tuesday, May 19, 2009
Summer Travel Outlook 2009
The recession will definitely be taking a toll on summer vacationers...or at least those traveling by air. The Air Transport Association of America expects seven percent fewer passengers will be taking to the skies over the U.S. of A. from the beginning of June through the end of August. That's 150,000 fewer flyers per day, and a total of 14 million less than summer 2008. And last summer was no great shakes in itself. The ATA, the airline industry trade group, points out that traffic last summer was off 3.6 percent from the record-setting year of 2007.
Even though fewer people will be flying, that doesn't mean planes will be less crowded. During the past year, airlines have cut back flights or traded down to smaller planes in order to better match diminishing demand.
Internationally, the forecast is for six percent fewer fliers, for a total of only 24 million overseas jet-setters. There will be 32 fewer flights a day from the United States to Europe, the most popular continent for those from this side of the pond.
Even though fewer people will be flying, that doesn't mean planes will be less crowded. During the past year, airlines have cut back flights or traded down to smaller planes in order to better match diminishing demand.
Internationally, the forecast is for six percent fewer fliers, for a total of only 24 million overseas jet-setters. There will be 32 fewer flights a day from the United States to Europe, the most popular continent for those from this side of the pond.
Friday, May 15, 2009
Fee-Fi-Fo-Fum XII
Well, they may not be making a profit on ticket sales, but U.S. airlines are certainly raking in the dough thanks to ancillary fees initiated in 2008. The U.S. Department of Transportation reports that the U.S. airline industry made $1.15 billion from baggage fees last year. Considering that baggage fees were only in effect for part of the year (major airlines started charging for a second checked bag in May, while American started the trend of charging for the first bag in June), and you can estimate that 2009 income from baggage fees may well double or triple.
According to the DOT, American Airlines made the most in baggage fees last year. AA made $278 million, while US Airways picked up $187 million. Delta rolled in $177 million, United made $133 million, and Northwest totaled $121 million.
According to the DOT, American Airlines made the most in baggage fees last year. AA made $278 million, while US Airways picked up $187 million. Delta rolled in $177 million, United made $133 million, and Northwest totaled $121 million.
Thursday, April 30, 2009
Wednesday, April 29, 2009
Where to Get Information on International Travel Conditions
The spread of swine flu is the latest crisis to put travelers into panic mode. SARS, avian flu, terrorism, war, and tsunamis are among the events that have made the list in the past. If you are planning an international trip, there are several online resources that can help you determine if threats are serious enough to consider postponing your travel.
Your first stop for travel advice should be http://travel.state.gov (skip the www). Operated by the United States Department of State, this site contains a full list of Travel Alerts and Travel Warnings on a country-by-country basis. Travel Alerts are issued to disseminate information about short-term conditions, generally within a particular country, that pose imminent risks to the security of U.S. citizens. Natural disasters, terrorist attacks, coups, anniversaries of terrorist events, election-related demonstrations, and high-profile events such as international financial conferences are examples of conditions that might generate a Travel Alert. Swine flu is another such condition.
Travel Warnings are issued to describe long-term, protracted conditions that make a country dangerous or unstable. A Travel Warning is also issued when the U.S. Government's ability to assist American citizens is constrained due to the closure of an embassy or consulate. Among the countries currently on the list are Yemen, Pakistan, and Sudan, which are not exactly tourism hotspots.
Some have suggested that State's advice can be politically motivated. The criticism is that State sometimes cuts some slack when it comes to America's allies.
So, for a more complete picture, particularly when it comes to alerts that have political circumstances attached to them, you might want to check out a few "competing" sites. Canada's view of the world can be found at www.voyages.gc.ca/countries_pays/menu-eng-asp. The Australian government’s travel advisory service can be found at www.smarttraveller.gov.au. For more English language travel advice, the United Kingdom has www.fco.gov.uk/en/travelling-and-living-overseas.
However, do remember that at times there may be threats that apply specifically to Americans. Such potential perils may only be listed at http://travel.state.gov. So do the appropriate homework.
Specifically for international health information, both The Centers for Disease Control and Prevention and the World Health Organization are fine resources. At www.cdc.gov/travel, there is health information for more than 200 countries, including current outbreaks, necessary vaccines, suggested medications to bring along, and other health and safety tips. The World Health Organization also provides solid information for travelers at www.who.int/ith/en/.
Your first stop for travel advice should be http://travel.state.gov (skip the www). Operated by the United States Department of State, this site contains a full list of Travel Alerts and Travel Warnings on a country-by-country basis. Travel Alerts are issued to disseminate information about short-term conditions, generally within a particular country, that pose imminent risks to the security of U.S. citizens. Natural disasters, terrorist attacks, coups, anniversaries of terrorist events, election-related demonstrations, and high-profile events such as international financial conferences are examples of conditions that might generate a Travel Alert. Swine flu is another such condition.
Travel Warnings are issued to describe long-term, protracted conditions that make a country dangerous or unstable. A Travel Warning is also issued when the U.S. Government's ability to assist American citizens is constrained due to the closure of an embassy or consulate. Among the countries currently on the list are Yemen, Pakistan, and Sudan, which are not exactly tourism hotspots.
Some have suggested that State's advice can be politically motivated. The criticism is that State sometimes cuts some slack when it comes to America's allies.
So, for a more complete picture, particularly when it comes to alerts that have political circumstances attached to them, you might want to check out a few "competing" sites. Canada's view of the world can be found at www.voyages.gc.ca/countries_pays/menu-eng-asp. The Australian government’s travel advisory service can be found at www.smarttraveller.gov.au. For more English language travel advice, the United Kingdom has www.fco.gov.uk/en/travelling-and-living-overseas.
However, do remember that at times there may be threats that apply specifically to Americans. Such potential perils may only be listed at http://travel.state.gov. So do the appropriate homework.
Specifically for international health information, both The Centers for Disease Control and Prevention and the World Health Organization are fine resources. At www.cdc.gov/travel, there is health information for more than 200 countries, including current outbreaks, necessary vaccines, suggested medications to bring along, and other health and safety tips. The World Health Organization also provides solid information for travelers at www.who.int/ith/en/.
Tuesday, April 28, 2009
Health Alerts
Let me start with a follow-up to yesterday’s post by saying I told you so. I mentioned with great certainty that there would be an outcry against the statement made by the European Union’s health commissioner against travel to the U.S. Well, everyone from the president to the head of the Centers for Disease Control to the chairmen of various travel industry associations have indeed expressed their displeasure with the comments.
In the meantime, Androulla Vassiliou, the health commissioner in question, did back-pedal a bit from her initial remarks. She pointed out that she was expressing her own opinion and that the European Union did not issue a formal travel advisory. Additionally, the EU health commissioner can only make recommendations to the 27 member countries. The countries themselves issue their own travel advisories and warnings. That said, Vassiliou noted, “Personally, I would try to avoid nonessential travel to the areas that are reported to be in the center of the cluster in order to minimize the personal risk and to reduce the potential risk to spread the infection to other people." Among the places on that list are Mexico City and those U.S. states where there have been outbreaks of swine flu.
Meanwhile, the following travel alert has been issued by the U.S. State Department:
The Department of State alerts U.S. citizens of the health risks of travel to Mexico at this time due to an outbreak of H1N1 “swine flu.” The U.S. Centers for Disease Control and Prevention (CDC) has issued an April 27 notice recommending that American citizens avoid all nonessential travel to Mexico at this time. CDC’s notice also suggests precautions that travelers and U.S. citizen residents in Mexico can take to reduce their risk of infection while in Mexico. CDC provides recommendations for those who must travel to an area that has reported cases of swine flu, and recommends measures to take following return from an area that has reported cases of swine flu. The complete CDC notice can be found at the following link: http://www.cdc.gov/travel. Please check this site frequently for updates. This Travel Alert expires on July 27, 2009.
In the meantime, Androulla Vassiliou, the health commissioner in question, did back-pedal a bit from her initial remarks. She pointed out that she was expressing her own opinion and that the European Union did not issue a formal travel advisory. Additionally, the EU health commissioner can only make recommendations to the 27 member countries. The countries themselves issue their own travel advisories and warnings. That said, Vassiliou noted, “Personally, I would try to avoid nonessential travel to the areas that are reported to be in the center of the cluster in order to minimize the personal risk and to reduce the potential risk to spread the infection to other people." Among the places on that list are Mexico City and those U.S. states where there have been outbreaks of swine flu.
Meanwhile, the following travel alert has been issued by the U.S. State Department:
The Department of State alerts U.S. citizens of the health risks of travel to Mexico at this time due to an outbreak of H1N1 “swine flu.” The U.S. Centers for Disease Control and Prevention (CDC) has issued an April 27 notice recommending that American citizens avoid all nonessential travel to Mexico at this time. CDC’s notice also suggests precautions that travelers and U.S. citizen residents in Mexico can take to reduce their risk of infection while in Mexico. CDC provides recommendations for those who must travel to an area that has reported cases of swine flu, and recommends measures to take following return from an area that has reported cases of swine flu. The complete CDC notice can be found at the following link: http://www.cdc.gov/travel. Please check this site frequently for updates. This Travel Alert expires on July 27, 2009.
Monday, April 27, 2009
EU Advises Against Travel to the US
In a case of what's good for the goose is good for the gander, the European Union has announced a travel advisory against visits to the United States.
Today, the EU health commissioner urged Europeans to postpone nonessential travel to the United States and to Mexico due to the swine flu outbreak. The move is sure to raise some hackles among those in the U.S. travel industry, one that is already suffering a huge decline from the European market thanks to unfavorable exchange rates and the worldwide economic crisis.
The United States State Department frequently issues travel advisories or warnings (at http://travel.state.gov) that are questioned by the countries affected. Sometimes the argument is that an advisory is political in nature, while at other times foreign governments argue the warnings are unneccessary, or are issued about matters that are confined to a small region. Methinks that the EU, by lumping the United States in with Mexico, is going to get a complaint or two from this side of the pond.
Today, the EU health commissioner urged Europeans to postpone nonessential travel to the United States and to Mexico due to the swine flu outbreak. The move is sure to raise some hackles among those in the U.S. travel industry, one that is already suffering a huge decline from the European market thanks to unfavorable exchange rates and the worldwide economic crisis.
The United States State Department frequently issues travel advisories or warnings (at http://travel.state.gov) that are questioned by the countries affected. Sometimes the argument is that an advisory is political in nature, while at other times foreign governments argue the warnings are unneccessary, or are issued about matters that are confined to a small region. Methinks that the EU, by lumping the United States in with Mexico, is going to get a complaint or two from this side of the pond.
Sunday, April 26, 2009
Fee-Fi-Fo-Fum XI
US Airways will begin charging an extra five dollars a bag for passengers who don’t go on-line to check-in and prepay for checked luggage. The fee will be in addition to the $15 for the first checked bag and $25 for the second that US Airways already charges. The extra per bag fee will be assessed to passengers who pay to check their bags at the airport beginning July 9.
Perhaps the new fee is being put into place to make up for the revenue lost from US Airways’ ill-advised foray into charging for non-alcoholic beverages. On March 1, the airline dropped its unpopular two dollar charge for soft drinks and one dollar charge for coffee and tea. As no other airline had copied the idea, US Airways realized that the fees had become a competitive disadvantage.
Not so incidentally, last week, the carrier posted a first-quarter net loss of $103 million, or 90 cents a share.
Perhaps the new fee is being put into place to make up for the revenue lost from US Airways’ ill-advised foray into charging for non-alcoholic beverages. On March 1, the airline dropped its unpopular two dollar charge for soft drinks and one dollar charge for coffee and tea. As no other airline had copied the idea, US Airways realized that the fees had become a competitive disadvantage.
Not so incidentally, last week, the carrier posted a first-quarter net loss of $103 million, or 90 cents a share.
Saturday, April 11, 2009
Friday, March 27, 2009
Hotel Rates Plummeting in the Big Apple
New York may still be the most expensive place in the country to stay overnight, but it's getting cheaper. Hotel prices in the Big Apple have been consistently dropping for the last six months. According to PKF Consulting, average room rates in Manhattan dropped 11.5 percent in January from the year before, while occupancy for the same month was down 16 percent. Anecdotal evidence suggests rates and occupancy are down for February and March as well.
With business travel slowing, international visitors staying away, and 38 new properties opening in Manhattan this year, the downward spiral is likely to continue.
Lodging Development Group's 2009 Manhattan Lodging Development Report notes that there are "17 properties comprising 3,074 rooms that are now in permitting or the final states of entitlement." This new supply is in addition to the 12 properties with 1,732 rooms that came on the market in 2008. Interestingly, the bulk of those hotels are midprice and limited-service brands like Hampton Inns & Suites, Four Points by Sheraton, and Hilton Garden Inn.
With business travel slowing, international visitors staying away, and 38 new properties opening in Manhattan this year, the downward spiral is likely to continue.
Lodging Development Group's 2009 Manhattan Lodging Development Report notes that there are "17 properties comprising 3,074 rooms that are now in permitting or the final states of entitlement." This new supply is in addition to the 12 properties with 1,732 rooms that came on the market in 2008. Interestingly, the bulk of those hotels are midprice and limited-service brands like Hampton Inns & Suites, Four Points by Sheraton, and Hilton Garden Inn.
Tuesday, March 3, 2009
Rental Rants
If you plan to rent a car during your next trip, there are certain cities where renting off-airport will save you big bucks. That's because, in addition to federal and state sales taxes, many municipal governments also charge fees at airport car rental outlets to fund local development projects like stadiums or convention centers. And most airports charge rental agencies a concession fee, which is then passed along to the consumer.
According to the National Business Travel Association, the places where airport taxes and fees add the most to the car rental bill are Cleveland, Dallas and Phoenix. Cleveland’s airport charges add up to 27.08%. In Dallas, the number is 24.77%, while in Phoenix, it's 24.42%. Chicago, at 23.59%, and Charlotte, at 21.17% round out the top five. In terms of the airports where fees are lowest, St. Louis comes out on top at 7.83%. Detroit is second lowest at 8%, while Honolulu is third at 8.08%. Both Fort Lauderdale and Fort Myers in Florida come in fourth, at 9.17%.
So what's a consumer to do? Consider renting elsewhere, particularly if you are in town for several days. Take a shuttle, public transportation, or a taxi to your hotel and then rent a car from a central location. Some hotels actually have car rental agencies located in the lobby. If your hotel is not convenient to a rental outlet, consider working with Enterprise or other companies that are willing to pick you up and drive you to their rental offices for free.
If you are only in town for a day or two, do weigh the inconvenience, the extra time, and the cost of additional transportation to get to another location against the cost of the ancillary rental fees charged at the airport.
According to the National Business Travel Association, the places where airport taxes and fees add the most to the car rental bill are Cleveland, Dallas and Phoenix. Cleveland’s airport charges add up to 27.08%. In Dallas, the number is 24.77%, while in Phoenix, it's 24.42%. Chicago, at 23.59%, and Charlotte, at 21.17% round out the top five. In terms of the airports where fees are lowest, St. Louis comes out on top at 7.83%. Detroit is second lowest at 8%, while Honolulu is third at 8.08%. Both Fort Lauderdale and Fort Myers in Florida come in fourth, at 9.17%.
So what's a consumer to do? Consider renting elsewhere, particularly if you are in town for several days. Take a shuttle, public transportation, or a taxi to your hotel and then rent a car from a central location. Some hotels actually have car rental agencies located in the lobby. If your hotel is not convenient to a rental outlet, consider working with Enterprise or other companies that are willing to pick you up and drive you to their rental offices for free.
If you are only in town for a day or two, do weigh the inconvenience, the extra time, and the cost of additional transportation to get to another location against the cost of the ancillary rental fees charged at the airport.
Tuesday, February 10, 2009
Fee-Fi-Fo-Fum VIII
A new year, a new fee. US Airways, the only airline that serves up a fee with its soft drinks, is now charging $7 for a blanket and a pillow. Yes, US Airways has managed to become the only U.S. carrier to charge for the two things that miff passengers the most--soft drinks and blankets. Now it should be noted that, among the country's major carriers, JetBlue is also charging for blankets and pillows. But at least JetBlue serves its soft drinks for free. Plus, that airline gives its passengers access to a free in-flight satellite television system.
I wonder if it's any coincidence that US Airways quietly announced the new fee just days before its heroic Flight 1549 crew was to make its victory lap around the media. After all, what grinch is going to say bad things about the airline that is providing us with the feel-good story of the year? Still, despite having a CEO who keeps insisting that passengers just love these fees, I can't help feeling that US Airways is sullying its reputation by constantly being at the forefront of the in-flight fee fiesta.
I wonder if it's any coincidence that US Airways quietly announced the new fee just days before its heroic Flight 1549 crew was to make its victory lap around the media. After all, what grinch is going to say bad things about the airline that is providing us with the feel-good story of the year? Still, despite having a CEO who keeps insisting that passengers just love these fees, I can't help feeling that US Airways is sullying its reputation by constantly being at the forefront of the in-flight fee fiesta.
Thursday, February 5, 2009
Laura Does The LA Times
With Valentine's Day coming up, LA Times reporter Hugo Martin called to get my thoughts on romantic places to propose. See the results at http://travel.latimes.com/articles/la-trw-propose5-2009feb05.
Thursday, January 29, 2009
That's Not the Spirit
Just when you think flight attendants might be getting a little respect, thanks to the miraculous US Airways incident, along comes Spirit Airlines with another one of its brilliant advertising concepts.
You see, the low-cost carrier, in its continuing quest to add revenue any which way it can, has a plan to bring ad revenue in through placing Bud Light logos on flight attendant uniforms.
Yes, the company that brought you "Double D" deals and “The Return of the MILF Sale” (classy, guys) is considering turning its flight attendants into walking billboards. The idea is to have flight attendants advertise alcohol on their aprons during the beverage service. Nice.
"Turning flight attendants into walking billboards is unacceptable," Deborah Crowley, president of Spirit's flight attendants union chapter, said in a statement. "The proposed aprons diminish the primary and federally mandated role of flight attendants as safety professionals." Patricia Friend, president of the U.S. Association of Flight Attendants, adds, "I feel as though I have entered a time warp and am reliving the battles for respect and justice for women that we fought for 40 years ago.” Referring to the DD (Double Discounts) and MILF (Many Islands, Low Fares) promotions, Friend says the not-so-subtle innuendoes are demeaning to all of America's professional flight attendants. Furthermore, she says, "They offend not just the female population of this country, but the male members of humanity who admire and respect women."
Believe you me, I’m not one to defend the spirit of said advertising methods, but maybe, more than being sexist, the airline is just an advertising whore. After all, Spirit leads the pack in putting ads everywhere on the plane, from overhead bins to tray tables to window panels. Still, I would feel a little better if the airline tamped down on tacky and chauvinistic tactics not seen since the days of National Airlines' "Fly Me" campaign in the early 1970s. Message for Spirit--National is no longer in business. Bone up on that.
You see, the low-cost carrier, in its continuing quest to add revenue any which way it can, has a plan to bring ad revenue in through placing Bud Light logos on flight attendant uniforms.
Yes, the company that brought you "Double D" deals and “The Return of the MILF Sale” (classy, guys) is considering turning its flight attendants into walking billboards. The idea is to have flight attendants advertise alcohol on their aprons during the beverage service. Nice.
"Turning flight attendants into walking billboards is unacceptable," Deborah Crowley, president of Spirit's flight attendants union chapter, said in a statement. "The proposed aprons diminish the primary and federally mandated role of flight attendants as safety professionals." Patricia Friend, president of the U.S. Association of Flight Attendants, adds, "I feel as though I have entered a time warp and am reliving the battles for respect and justice for women that we fought for 40 years ago.” Referring to the DD (Double Discounts) and MILF (Many Islands, Low Fares) promotions, Friend says the not-so-subtle innuendoes are demeaning to all of America's professional flight attendants. Furthermore, she says, "They offend not just the female population of this country, but the male members of humanity who admire and respect women."
Believe you me, I’m not one to defend the spirit of said advertising methods, but maybe, more than being sexist, the airline is just an advertising whore. After all, Spirit leads the pack in putting ads everywhere on the plane, from overhead bins to tray tables to window panels. Still, I would feel a little better if the airline tamped down on tacky and chauvinistic tactics not seen since the days of National Airlines' "Fly Me" campaign in the early 1970s. Message for Spirit--National is no longer in business. Bone up on that.
Wednesday, January 14, 2009
Dances With Turkey
We’ve all heard about big Hollywood stars who take their talents and notoriety overseas to film commercials. They figure they can sell out abroad while protecting their images stateside. Kevin Costner, actor and Academy Award-winning director of Dances with Wolves, is the most recent to take the bait. According to a news report, Costner is in Turkey this month to take part in filming a commercial for Turkish Airlines.
I can’t quite figure out why Costner would be the ideal spokesperson for Turkish Airlines. After all, he’s somewhat of a has-been, kind of a Bull Durham of the acting set. But the airline’s executive board chairman says Costner was chosen because “he was a very good actor and that he was very famous and handsome.” I wonder if the past tense of "is" was used intentionally in that quote. Probably not...but if so, IMHO, it’s apt.
According to the article, Costner has no way out of explaining that he hasn’t actually flown on the airline. He cites his connection to Turkey thusly: "I started playing music three years ago. Turkey was the first country that invited me and my music to come. I was very surprised, I had never thought of coming. This was a very important step in my life. That is why I have accepted this commercial proposal.” Germans love David Hasselhoff’s music; Turks love Costner‘s. Go figure. Perhaps European fans of Tin Cup have tin ears.
If you do start flying on Turkish Airlines this year (which is a member of the Star Alliance), you may actually see Costner on board. He was presented with an Elite Plus card, given to Turkish Airlines’ best customers. Considering Costner’s never flown on one flight, the club can’t be all that elite, can it?
I can’t quite figure out why Costner would be the ideal spokesperson for Turkish Airlines. After all, he’s somewhat of a has-been, kind of a Bull Durham of the acting set. But the airline’s executive board chairman says Costner was chosen because “he was a very good actor and that he was very famous and handsome.” I wonder if the past tense of "is" was used intentionally in that quote. Probably not...but if so, IMHO, it’s apt.
According to the article, Costner has no way out of explaining that he hasn’t actually flown on the airline. He cites his connection to Turkey thusly: "I started playing music three years ago. Turkey was the first country that invited me and my music to come. I was very surprised, I had never thought of coming. This was a very important step in my life. That is why I have accepted this commercial proposal.” Germans love David Hasselhoff’s music; Turks love Costner‘s. Go figure. Perhaps European fans of Tin Cup have tin ears.
If you do start flying on Turkish Airlines this year (which is a member of the Star Alliance), you may actually see Costner on board. He was presented with an Elite Plus card, given to Turkish Airlines’ best customers. Considering Costner’s never flown on one flight, the club can’t be all that elite, can it?
Monday, January 12, 2009
Sky-High Wi-Fi
2009 will be known as the year that Wi-Fi went sky-high in the air over America.
Nowadays, more than 65 percent of business travelers and one third of all leisure travelers in the United States carry laptops with them when they fly. What’s more, about a third bring along Wi-Fi enabled phones and PDAs. And those numbers are increasing by the day. But until recently, said devices were unusable once a plane took off.
Although wireless Internet access availability in the wild blue yonder has been attempted before (in 2000, Boeing announced its Connexion for large airliners, but the system never took off), U.S. airlines are now truly getting on board with the concept. And this time, it’s likely to fly. That’s because, as airlines are looking for new services for which to charge fees, Wi-Fi is the perfect solution. It’s new, so customers won’t be enraged about paying for something that was previously free. It’s something customers want. And it’s something for which many a traveler (particularly those on expense accounts) will be happy to pay a premium. Some predictions say Wi-Fi will bring $1 billion in extra revenue to U.S. carriers by 2012.
Last August, American Airlines became the first domestic carrier to launch full wireless service on some of its flights. Customers traveling coast to coast can access broadband Wi-Fi services for $12.95 per flight, "enabling passengers to surf the Web, check any e-mail, instant message, access a corporate VPN and more," the carrier said in a statement. American is using the air-to-ground Gogo network of in-flight connectivity provider Aircell.
Delta is using the same system. Gogo is initially being introduced on Delta’s fleet of 133 MD88/90 aircraft and will expand to the rest of Delta’s domestic fleet through the first half of 2009. The airline expects to have 330 planes outfitted with Wi-Fi by the summer. Delta is following Aircell's pricing of $9.95 on flights shorter than three hours and $12.95 on longer flights, but "will look at package pricing and subscriptions," says Delta manager of global product development Chris Babb.
For techies, devices that communicate with the Gogo system include laptop computers with 802.11 a/b/g Wi-Fi capability, smart phones and other PDAs, and BlackBerry handheld devices. Coast-to-coast Gogo service is possible due to Aircell's national network of 92 transmitter sites.
Aircell is the first to bring full Internet capabilities to the in-flight domestic market, but other connectivity providers are securing deals with U.S. carriers and are ramping up their systems.
Aircell’s biggest competitor in the Wi-Fi wars is Row44, a satellite system designed for commercial aircraft. While Aircell’s is a ground-to-air system, Row44 is satellite-to-plane. The advantage to the latter--there is consistent connectivity, even over water.
The company demonstrated its system this past week during the Consumer Electronics Show in Las Vegas. Later this month, Row44 will have a free public trial on select Southwest and Alaska Airlines flights. Southwest is preliminarily installing the system on four of its jets, while Alaska is putting it on one.
Row44 CEO John Guidon says the price point will eventually be determined based on how the service is offered. “In some cases, the airlines will determine what the prices will be,” says Guidon. “But if the airline is not determining the price, then I think Row44 will be making a price in the $7.99 range for a domestic flight for a laptop. If you're on something like an iPhone or a PDA—and we can tell that, by the way—we'll charge you less, something like $5.99."
As for other U.S. carriers, Virgin America introduced Gogo Wi-Fi last November. By the second quarter of 2009, the airline expects to offer Wi-Fi on its entire fleet of planes. JetBlue has had limited Internet capabilities through LiveTV since the end of 2007. The free service enables connectivity through its seatback televisions, BlackBerrys and laptops. Yet, it can only access a limited number of services, including Yahoo! mail and instant messaging, Gmail, AOL, and Windows Live, which includes Hotmail and MSN e-mail accounts. Continental Airlines plans to use LiveTV to make in-flight Wi-Fi available early this year.
Nowadays, more than 65 percent of business travelers and one third of all leisure travelers in the United States carry laptops with them when they fly. What’s more, about a third bring along Wi-Fi enabled phones and PDAs. And those numbers are increasing by the day. But until recently, said devices were unusable once a plane took off.
Although wireless Internet access availability in the wild blue yonder has been attempted before (in 2000, Boeing announced its Connexion for large airliners, but the system never took off), U.S. airlines are now truly getting on board with the concept. And this time, it’s likely to fly. That’s because, as airlines are looking for new services for which to charge fees, Wi-Fi is the perfect solution. It’s new, so customers won’t be enraged about paying for something that was previously free. It’s something customers want. And it’s something for which many a traveler (particularly those on expense accounts) will be happy to pay a premium. Some predictions say Wi-Fi will bring $1 billion in extra revenue to U.S. carriers by 2012.
Last August, American Airlines became the first domestic carrier to launch full wireless service on some of its flights. Customers traveling coast to coast can access broadband Wi-Fi services for $12.95 per flight, "enabling passengers to surf the Web, check any e-mail, instant message, access a corporate VPN and more," the carrier said in a statement. American is using the air-to-ground Gogo network of in-flight connectivity provider Aircell.
Delta is using the same system. Gogo is initially being introduced on Delta’s fleet of 133 MD88/90 aircraft and will expand to the rest of Delta’s domestic fleet through the first half of 2009. The airline expects to have 330 planes outfitted with Wi-Fi by the summer. Delta is following Aircell's pricing of $9.95 on flights shorter than three hours and $12.95 on longer flights, but "will look at package pricing and subscriptions," says Delta manager of global product development Chris Babb.
For techies, devices that communicate with the Gogo system include laptop computers with 802.11 a/b/g Wi-Fi capability, smart phones and other PDAs, and BlackBerry handheld devices. Coast-to-coast Gogo service is possible due to Aircell's national network of 92 transmitter sites.
Aircell is the first to bring full Internet capabilities to the in-flight domestic market, but other connectivity providers are securing deals with U.S. carriers and are ramping up their systems.
Aircell’s biggest competitor in the Wi-Fi wars is Row44, a satellite system designed for commercial aircraft. While Aircell’s is a ground-to-air system, Row44 is satellite-to-plane. The advantage to the latter--there is consistent connectivity, even over water.
The company demonstrated its system this past week during the Consumer Electronics Show in Las Vegas. Later this month, Row44 will have a free public trial on select Southwest and Alaska Airlines flights. Southwest is preliminarily installing the system on four of its jets, while Alaska is putting it on one.
Row44 CEO John Guidon says the price point will eventually be determined based on how the service is offered. “In some cases, the airlines will determine what the prices will be,” says Guidon. “But if the airline is not determining the price, then I think Row44 will be making a price in the $7.99 range for a domestic flight for a laptop. If you're on something like an iPhone or a PDA—and we can tell that, by the way—we'll charge you less, something like $5.99."
As for other U.S. carriers, Virgin America introduced Gogo Wi-Fi last November. By the second quarter of 2009, the airline expects to offer Wi-Fi on its entire fleet of planes. JetBlue has had limited Internet capabilities through LiveTV since the end of 2007. The free service enables connectivity through its seatback televisions, BlackBerrys and laptops. Yet, it can only access a limited number of services, including Yahoo! mail and instant messaging, Gmail, AOL, and Windows Live, which includes Hotmail and MSN e-mail accounts. Continental Airlines plans to use LiveTV to make in-flight Wi-Fi available early this year.
Thursday, January 8, 2009
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