Apologies for the extended absence from posting, especially in light of all the news stories wreaking havoc on the travel industry. Take the volcano and the euro and the oil spill....please.
Add in nasty political machinations in Thailand and Arizona, and the hot mess that is Greece, and it might all seem to add up to a big "Don't Go."
But it doesn't. Travelers will go. And as many economies will suffer from the bad news, some will benefit. To wit, that blasted Icelandic volcano is proving a godsend to, well, Iceland. Southern European countries well out of the way of its emanations may end up winning over visitors who might otherwise have headed to Ireland, Germany or other northern'ish countries in the eurozone. Speaking of which, the shrinking euro means bargains for Americans who do venture forth to the 16 nations contained within that economic union. So, despite the volcano, there might be some hope for the Continent this summer after all.
While we are across the pond, we must not neglect the tragedy that is Greece. With the Grecian economy in ruins, the tourism industry there is in a hellish situation. Tourism is the major source of foreign exchange for Greece, but visitors are cancelling right and left. However, between the declining euro and the slashing of bed prices in the cradle of democracy, Greece is offering some Olympian deals this summer for bargain bottom feeders.
Meanwhile, back in the US of A, politics and BP are muddying the waters for several state tourism industries. While Arizona is not exactly a hot spot for summer tourism due to the fact that it is, well, a hot spot, the developing boycott will have both short and long-term repercussions. Tourism is one of the state's top industries, as visitor spending accounts for $18.5 billion in income and hundreds of thousands of jobs. But as tourists trade planned visits to the Grand Canyon for visits to grand national parks in California or Utah, and as meeting planners cancel conventions slated for the Grand Canyon State in 2010 and beyond, an already fragile Arizona economy may soon be heading over the borderline. Meanwhile, cities with convention facilities of a similar size are hoping that Arizona's cancelled meetings business may migrate to them.
As for the tourism industries along the Gulf shores of Louisiana, Mississippi, Alabama, and Florida, fear is spreading through the air as the oil slick proliferates. After all, who wants to visit white sand beaches covered in gunk? The Gulf states are already complaining that East Coast communities are trying to take advantage of the disaster by poaching the sea and sand trade. But the fact is, due to the possibility that a loop current could carry the oil around the tip of Florida to the Atlantic coast, even those places south of the Mid-Atlantic are not out of the danger zone. Then what's the situation? Jersey Shore, anyone?
Finally, Thailand. What a mess. You might think that, since the action is centered in Bangkok, other parts of the country might still be okay for tourism. But the problem is, the country's main international airport is in Bangkok, and said airport has already been under siege this year. For those planning a visit to Southeast Asia this summer, Vietnam, ironically, might be a much more peaceful bet.
The Daily Suitcase: A Travel Site Packed With News, Information and Punditry
Showing posts with label In the News. Show all posts
Showing posts with label In the News. Show all posts
Wednesday, May 19, 2010
Saturday, February 20, 2010
Get A Whiff of This
First, Kevin Smith bellyaches about getting booted off Southwest for being too fat (see previous post). Now, another deplaning, courtesy of Canada's Jazz Air, is crinkling some noses. What happened? Well, on a February 6 flight heading out of Prince Edward Island, a passenger with "brutal" body odor was asked to leave the plane after his fellow travelers raised a stink.
I say bravo to Jazz Air for giving the guy the old heave-ho. While the airline doesn't have a policy on pungent passengers per se, Jazz Air, while vague about this specific incident, did state that "as an airline, the safety and comfort of our passengers and crew are our top priorities. Therefore, any situation that compromises either their safety or comfort is taken seriously…the crew will act in the best interest of the majority of our passengers. It's important to understand that our crew members make every effort to resolve a situation before it becomes an issue. Unfortunately, in some circumstances, it may become necessary for our crew to remove passengers."
What do you think, dear readers? Let's dial up the conversation. Do your thoughts dovetail with mine? To what degree does the odoriferous passenger (who, incidentally, happened to be an American) have a right to be incensed? Was he appropriately banned? Did he deserve the axe? Did the airline make a suave move? What's the secret to dealing with these delicate issues? Are all of these anti-perspirant puns making you sweat? If so, please don't board an arrid (sic) airplane anytime soon.
I say bravo to Jazz Air for giving the guy the old heave-ho. While the airline doesn't have a policy on pungent passengers per se, Jazz Air, while vague about this specific incident, did state that "as an airline, the safety and comfort of our passengers and crew are our top priorities. Therefore, any situation that compromises either their safety or comfort is taken seriously…the crew will act in the best interest of the majority of our passengers. It's important to understand that our crew members make every effort to resolve a situation before it becomes an issue. Unfortunately, in some circumstances, it may become necessary for our crew to remove passengers."
What do you think, dear readers? Let's dial up the conversation. Do your thoughts dovetail with mine? To what degree does the odoriferous passenger (who, incidentally, happened to be an American) have a right to be incensed? Was he appropriately banned? Did he deserve the axe? Did the airline make a suave move? What's the secret to dealing with these delicate issues? Are all of these anti-perspirant puns making you sweat? If so, please don't board an arrid (sic) airplane anytime soon.
Thursday, February 18, 2010
Here's the Skinny
Don’t hate on me because I’m skinny. Don’t sit on me, either.
Now, I realize the following may be politically incorrect, but hear me out. Because for every overweight Kevin Smith who takes up a seat and a half on an airplane, there’s a .5 of us with an equal right to a full seat, even if we don’t fill up the space.
In case you missed it, the kerfuffle about overweight fliers has been re-inflated, thanks to the unceremonious de-boarding of one Kevin Smith, a semi-famous Hollywood director. While hardly a heavyweight like Orson Welles (in all manners of speaking), the increasingly-zaftig Smith normally buys two seats when flying. He says he does so because he can afford it (after all, he's a big Hollywood director) and he doesn‘t want to have someone sitting next to him. He neglects to mention that he is concerned about sitting on someone next to him.
Earlier this week, Smith chose to trade in his two tickets on a Southwest flight for a sole standby seat on an earlier flight. Said flight was fully booked. A flight attendant witnessed Smith overlapping into the next seat and ejected him, per Southwest Airlines policy (see footnote at end of post). Smith tweeted about the incident to his 1.6 million Twitter followers. Southwest apologized and refunded his fare.
Of course, in our 24-7 media age, that wasn’t the end of the story. Rage ensued and large people everywhere protested. Unheard during the coverage, however, was the view of the little guy. So, I'm here to represent.
You see, while I am no Victoria Beckham, I am a size 2. Thus, I am much smaller than the average American. And, I do not fill a seat. Therefore, I am seldom left to sit alone on a two-seat subway car. But that's public transportation, so what can you do?
On an airplane, however, it's a different bottom line. After all, consider what happens when someone with a fanny pack larger than the 17-to-18-inch-wide coach seat sits next to me. If Milton Burly gets to the row first, the armrest gets lifted and suddenly, my seat is reduced by one-third or one-half. Where, I ask you, is Lady Justice? That would be Justitia, that blindfolded babe who sometimes flashes a boob and always travels with a scale. (Incidentally, Justitia’s Greek equivalent is named Dike. If Dike were hanging out between seats, I suppose she could prevent seepage).
Apologies for the parenthetical odyssey. My point is, if my plump seatmate doesn’t have to pony up for taking up space and a half, then perhaps I should get a discount proportional to my width. To wit, in the interest of serious journalism, I just measured my butt. It’s approximately 11 inches across. Accounting for spreadage while seated, let‘s make it 12 inches. If a seat is 18 inches, and I take up 2/3s, I should get a 33% discount on my seat.
Or perhaps airlines could start charging fees for, ahem, extra baggage. While that specific strategy is unlikely, it may be that one day airlines do start taking total weight (you and your bags) into account.
Alas, I don’t have an answer. If you do, please weigh in. In the meantime, speaking from the skinny side of the seat, please stay out of my lap.
A footnote: While many carriers that don’t have official policies about this matter, Southwest does, and it’s been in place for 29 years. You can find details at http://www.southwest.com.
The policy states that large passengers must buy two seats. If there are fewer passengers than seats on a flight, Southwest will refund the second seat and give the customer side-by-side seats. If the flight is sold out, the passenger can opt to buy an extra seat on a less full flight. The reason behind the policy is that Southwest “could no longer ignore complaints from customers who traveled without full access to the seat purchased due to encroachment by a large seat mate." Bravo, Southwest.
Incidentally, the airline says its oversized passenger policy impacts fewer than half of one percent of its customers. That translates to about 127,000 people a year.
Now, I realize the following may be politically incorrect, but hear me out. Because for every overweight Kevin Smith who takes up a seat and a half on an airplane, there’s a .5 of us with an equal right to a full seat, even if we don’t fill up the space.
In case you missed it, the kerfuffle about overweight fliers has been re-inflated, thanks to the unceremonious de-boarding of one Kevin Smith, a semi-famous Hollywood director. While hardly a heavyweight like Orson Welles (in all manners of speaking), the increasingly-zaftig Smith normally buys two seats when flying. He says he does so because he can afford it (after all, he's a big Hollywood director) and he doesn‘t want to have someone sitting next to him. He neglects to mention that he is concerned about sitting on someone next to him.
Earlier this week, Smith chose to trade in his two tickets on a Southwest flight for a sole standby seat on an earlier flight. Said flight was fully booked. A flight attendant witnessed Smith overlapping into the next seat and ejected him, per Southwest Airlines policy (see footnote at end of post). Smith tweeted about the incident to his 1.6 million Twitter followers. Southwest apologized and refunded his fare.
Of course, in our 24-7 media age, that wasn’t the end of the story. Rage ensued and large people everywhere protested. Unheard during the coverage, however, was the view of the little guy. So, I'm here to represent.
You see, while I am no Victoria Beckham, I am a size 2. Thus, I am much smaller than the average American. And, I do not fill a seat. Therefore, I am seldom left to sit alone on a two-seat subway car. But that's public transportation, so what can you do?
On an airplane, however, it's a different bottom line. After all, consider what happens when someone with a fanny pack larger than the 17-to-18-inch-wide coach seat sits next to me. If Milton Burly gets to the row first, the armrest gets lifted and suddenly, my seat is reduced by one-third or one-half. Where, I ask you, is Lady Justice? That would be Justitia, that blindfolded babe who sometimes flashes a boob and always travels with a scale. (Incidentally, Justitia’s Greek equivalent is named Dike. If Dike were hanging out between seats, I suppose she could prevent seepage).
Apologies for the parenthetical odyssey. My point is, if my plump seatmate doesn’t have to pony up for taking up space and a half, then perhaps I should get a discount proportional to my width. To wit, in the interest of serious journalism, I just measured my butt. It’s approximately 11 inches across. Accounting for spreadage while seated, let‘s make it 12 inches. If a seat is 18 inches, and I take up 2/3s, I should get a 33% discount on my seat.
Or perhaps airlines could start charging fees for, ahem, extra baggage. While that specific strategy is unlikely, it may be that one day airlines do start taking total weight (you and your bags) into account.
Alas, I don’t have an answer. If you do, please weigh in. In the meantime, speaking from the skinny side of the seat, please stay out of my lap.
A footnote: While many carriers that don’t have official policies about this matter, Southwest does, and it’s been in place for 29 years. You can find details at http://www.southwest.com.
The policy states that large passengers must buy two seats. If there are fewer passengers than seats on a flight, Southwest will refund the second seat and give the customer side-by-side seats. If the flight is sold out, the passenger can opt to buy an extra seat on a less full flight. The reason behind the policy is that Southwest “could no longer ignore complaints from customers who traveled without full access to the seat purchased due to encroachment by a large seat mate." Bravo, Southwest.
Incidentally, the airline says its oversized passenger policy impacts fewer than half of one percent of its customers. That translates to about 127,000 people a year.
Thursday, January 7, 2010
Weathering Winter Travel
With wicked winter weather whistling through the Midwest and Southeast (as it is wont to do in January), several airlines are once again proactively cancelling flights and encouraging ticketed customers to rebook itineraries. They are also waiving certain change fees.
During the last huge storm in Washington, DC, I was called upon by local television stations to give advice to airport-bound travelers. Given this week’s weather forecast, said advice bears repeating.
1. Whenever a big winter storm is looming, either in your hometown or anywhere in the country (storms in the East or Midwest can snarl air traffic as far west as Hawaii), go online or call your airline to check on delays and cancellations BEFORE going to the airport. There is absolutely no sense standing in long lines at the airport when it is just as easy...or easier...to monitor and rebook travel from the comfort of your Laz-E-Boy.
2. Especially in the winter, fly non-stop whenever possible. Note: Direct is NOT non-stop. Direct means there is an intermediate stop, although a change of planes is not required. For example, a non-stop flight from Boston to Denver goes from Boston to Denver. A direct flight from Boston to Denver may stop in Chicago, make this flight a triple threat for winter travel delays.
3. If you have a one-stop flight, try to travel earlier in the day. That way, if there is a snafu at Airport #2, the odds of catching a later connecting flight are greater. If you book a one-stop in the evening, be prepared to spend the night at the intermediary airport or at a local hotel.
4. Check on airline refund and rebooking policies due to weather problems. This year, airlines are being quite generous about change fee waivers and the like. Still, I can guarantee you that airlines are not going to give you free room and board in cases of delays to due acts of God and Mother Nature.
During the last huge storm in Washington, DC, I was called upon by local television stations to give advice to airport-bound travelers. Given this week’s weather forecast, said advice bears repeating.
1. Whenever a big winter storm is looming, either in your hometown or anywhere in the country (storms in the East or Midwest can snarl air traffic as far west as Hawaii), go online or call your airline to check on delays and cancellations BEFORE going to the airport. There is absolutely no sense standing in long lines at the airport when it is just as easy...or easier...to monitor and rebook travel from the comfort of your Laz-E-Boy.
2. Especially in the winter, fly non-stop whenever possible. Note: Direct is NOT non-stop. Direct means there is an intermediate stop, although a change of planes is not required. For example, a non-stop flight from Boston to Denver goes from Boston to Denver. A direct flight from Boston to Denver may stop in Chicago, make this flight a triple threat for winter travel delays.
3. If you have a one-stop flight, try to travel earlier in the day. That way, if there is a snafu at Airport #2, the odds of catching a later connecting flight are greater. If you book a one-stop in the evening, be prepared to spend the night at the intermediary airport or at a local hotel.
4. Check on airline refund and rebooking policies due to weather problems. This year, airlines are being quite generous about change fee waivers and the like. Still, I can guarantee you that airlines are not going to give you free room and board in cases of delays to due acts of God and Mother Nature.
Thursday, November 12, 2009
Fee-Fi-Fo-Fum? No, Free-Wi-Fi-Fo-Fum!
It may cost you an arm and a leg to buy a ticket for holiday travel, and you may have to pay up to $100 more per trip for baggage check-in, in-flight food and a blanket, but Yes, Virginia, there is a skyward Santa Claus. Instead of riding with Vixen and Dasher, though, he’s Wi-Flying Virgin and Delta, courtesy of EBay and Google.
Right now, EBay is only playing Kris Kringle to fliers on select Delta flights during Thanksgiving week. Still, the free Wi-Fi by EBay means fliers can get an early start on holiday shopping. Meantime, Virgin America is teaming up with Google to offer free in-flight Wi-Fi to all passengers on all of its planes from now through January 15. Ho, ho, ho.
But the Google gift-giving doesn’t stop there. The Internet giant is truly getting into the holiday spirit by providing free Wi-Fi at 47 airports across the country through January 15. While most of the airports on the list are located in medium-sized cities (Baltimore, Nashville, Oklahoma City), travelers venturing through Seattle, Boston, Houston, and San Diego will also be recipients of Google’s magnanimity. However, if you’re traveling through JFK, Newark, Chicago, Dallas-Fort Worth Airport, Los Angeles, San Francisco or Washington, DC, there's no Google for the frugal. Still, the airports that Google is covering handle more than a third of all U.S. air travelers.
Travelers can pay the holiday cheer forward by making an optional donation to select non-profits while on line in the airport. Google will match donations up to a maximum of $250,000.
Right now, EBay is only playing Kris Kringle to fliers on select Delta flights during Thanksgiving week. Still, the free Wi-Fi by EBay means fliers can get an early start on holiday shopping. Meantime, Virgin America is teaming up with Google to offer free in-flight Wi-Fi to all passengers on all of its planes from now through January 15. Ho, ho, ho.
But the Google gift-giving doesn’t stop there. The Internet giant is truly getting into the holiday spirit by providing free Wi-Fi at 47 airports across the country through January 15. While most of the airports on the list are located in medium-sized cities (Baltimore, Nashville, Oklahoma City), travelers venturing through Seattle, Boston, Houston, and San Diego will also be recipients of Google’s magnanimity. However, if you’re traveling through JFK, Newark, Chicago, Dallas-Fort Worth Airport, Los Angeles, San Francisco or Washington, DC, there's no Google for the frugal. Still, the airports that Google is covering handle more than a third of all U.S. air travelers.
Travelers can pay the holiday cheer forward by making an optional donation to select non-profits while on line in the airport. Google will match donations up to a maximum of $250,000.
Sunday, October 18, 2009
Fee-Fi-Fo-Fum: Part X
Hallo, ladies and gents: Did you hear the one about British Airways charging a fee for reserving a seat? Yep, in a new twist to the fee-for-all frenzy, BA is saying that if you "want to have more control" over the seat you get, you have to pay for the privilege. To reserve a specific seat more than 24 hours in advance, international business class passengers have to pay $90, while international coach passengers have to fork over a minimum of $30. If one opts for an especially desirable seat in coach, say, the emergency row aisle, the price is $75. If you wait to reserve your seat within the 24-hour window prior to the flight, it's free (woo-hoo), but it's unlikely you'll get a window...or an aisle.
Since it's been awhile since I've fee-fi-fo-fummed, let me catch you up on other recent developments. For a mere $249, United is now offering an annual pass allowing a customer to check up to two bags per flight for "free." This deal might make sense for frequent travelers, except for the fact these types often have elite status in the airline's frequent flyer program. That means they already get to check bags for free.
Then, of course, are the recently-announced Bah Humbug fees. Delta, American, United, Continental, and US Airways are charging $10 extra for those who choose to fly on the weekend after Thanksgiving; on December 19, 26 and 27; on January 2 and 3 (Happy New Year, indeed); and on assorted other key post-holidates (March 14, 20-21, 28; April 11; May 28). Why don't the airlines just increase the cost of tickets on high-demand days instead of tacking on a fee? Partly it's a matter of accounting and partly it's a matter of appearances. Fees are not subject to the same government tax structure as fares, which means the airlines can keep a greater share of the fee revenue. And, of course, doesn't it look better to charge the passenger $199 (plus $10, plus $30 for the bag, plus God knows what else for what else), than to charge a one-size-fits-all ticket fare? Maybe the fare-plus-fees strategy made sense a year ago. But now that consumers understand the system, my belief is that most would prefer to pay a comprehensive fare upfront rather than be nickel and dimed along the way.
Since it's been awhile since I've fee-fi-fo-fummed, let me catch you up on other recent developments. For a mere $249, United is now offering an annual pass allowing a customer to check up to two bags per flight for "free." This deal might make sense for frequent travelers, except for the fact these types often have elite status in the airline's frequent flyer program. That means they already get to check bags for free.
Then, of course, are the recently-announced Bah Humbug fees. Delta, American, United, Continental, and US Airways are charging $10 extra for those who choose to fly on the weekend after Thanksgiving; on December 19, 26 and 27; on January 2 and 3 (Happy New Year, indeed); and on assorted other key post-holidates (March 14, 20-21, 28; April 11; May 28). Why don't the airlines just increase the cost of tickets on high-demand days instead of tacking on a fee? Partly it's a matter of accounting and partly it's a matter of appearances. Fees are not subject to the same government tax structure as fares, which means the airlines can keep a greater share of the fee revenue. And, of course, doesn't it look better to charge the passenger $199 (plus $10, plus $30 for the bag, plus God knows what else for what else), than to charge a one-size-fits-all ticket fare? Maybe the fare-plus-fees strategy made sense a year ago. But now that consumers understand the system, my belief is that most would prefer to pay a comprehensive fare upfront rather than be nickel and dimed along the way.
Tuesday, October 6, 2009
My Kind of Town
So, Chicago isn't getting the 2016 Olympics. The IOC's loss is Chicago's win. Many locals weren't exactly thrilled with the idea of millions of taxpayer dollars being spent to subsidize the Games. Plus, there was widespread fear about how the construction would impact the city's lakefront.
So, forget about the Olympics. There are still Da Bears, the hapless Cubbies, the White Sox, the Bulls, and the Blackhawks (and The Storm, The Sky, The Fire, the Windy City Rollers and others).
Even lengthier than the city's list of sports teams is the roster of museums. There are 70 in The Windy City. The Art Institute of Chicago, the country's second largest museum, is sporting a new modern wing, designed by Renzo Piano. Just opened in May, the wing features 20th and 21th century European art. If you are drawn to older masterpieces, you'll find plenty in the "old wing." To wit, there are 3,500 European works dating from the 12th through the mid-20th century. Holdings include a rare group of 15th-century Spanish, Italian and Northern European paintings, an important collection of French Impressionist paintings, and European sculpture. For those who favor American art, stop by American Gothic by Grant Wood and Nighthawks by Edward Hopper. Museum admission is $18. Art is free on Thursday evenings between 5 and 8 PM.
Opening this Thursday at the Museum of Science & Industry is YOU! The Experience. The exhibit is an interactive tour of the human body. Having attended a preview, I can tell you it's very cool, very fun and very educational for kids and adults alike. Allow at least one hour to explore YOU! Other museum highlights to take in: a 700-ton German submarine, the only one captured during World War II; The Smart Home--showcasing the latest in green living; and the Genetics & Baby Chick Hatchery section. The museum normally costs $13 for adults and $9 for kids (entrance into the submarine is extra, although the surrounding exhibit is complimentary). However, to celebrate the opening of YOU!, general admission during October is FREE!
For more on Chicago, visit http://www.choosechicago.com/. Or listen to my report on Around the World Radio, airing live on October 8 at 1:14 EDT. If you miss it, go to http://www.aroundtheworldradio.com/aarchives.jsp and click on the October 8 show.
So, forget about the Olympics. There are still Da Bears, the hapless Cubbies, the White Sox, the Bulls, and the Blackhawks (and The Storm, The Sky, The Fire, the Windy City Rollers and others).
Even lengthier than the city's list of sports teams is the roster of museums. There are 70 in The Windy City. The Art Institute of Chicago, the country's second largest museum, is sporting a new modern wing, designed by Renzo Piano. Just opened in May, the wing features 20th and 21th century European art. If you are drawn to older masterpieces, you'll find plenty in the "old wing." To wit, there are 3,500 European works dating from the 12th through the mid-20th century. Holdings include a rare group of 15th-century Spanish, Italian and Northern European paintings, an important collection of French Impressionist paintings, and European sculpture. For those who favor American art, stop by American Gothic by Grant Wood and Nighthawks by Edward Hopper. Museum admission is $18. Art is free on Thursday evenings between 5 and 8 PM.
Opening this Thursday at the Museum of Science & Industry is YOU! The Experience. The exhibit is an interactive tour of the human body. Having attended a preview, I can tell you it's very cool, very fun and very educational for kids and adults alike. Allow at least one hour to explore YOU! Other museum highlights to take in: a 700-ton German submarine, the only one captured during World War II; The Smart Home--showcasing the latest in green living; and the Genetics & Baby Chick Hatchery section. The museum normally costs $13 for adults and $9 for kids (entrance into the submarine is extra, although the surrounding exhibit is complimentary). However, to celebrate the opening of YOU!, general admission during October is FREE!
For more on Chicago, visit http://www.choosechicago.com/. Or listen to my report on Around the World Radio, airing live on October 8 at 1:14 EDT. If you miss it, go to http://www.aroundtheworldradio.com/aarchives.jsp and click on the October 8 show.
Monday, August 31, 2009
Presidential Properties: The Jefferson Opens in Washington
Well, by George, after a two-and-a-half-year overhaul, a classic hotel reopens in the nation’s capital today. The hotel has been redesigned to make guests feel like native Washingtonians, even though the property is actually named after Thomas Jefferson. The Jefferson Hotel, in honoring our third president (and our first secretary of state), sports Jeffersonian touches throughout. Suites are themed according to the wide-ranging interests of America‘s first Renaissance man (oenology, agronomy, cynology, lepidopterology); 18th century maps on the walls of the bar trace Jefferson’s wine travels through Europe; and original documents exhibiting Jefferson’s John Hancock dot the facade of the lobby.
But even non-historians will enjoy the Jefferson treatment. During my pre-opening stay, I experienced several unique features which, IMHO, are big selling points. To wit, there’s free Wi-Fi everywhere. That, my friends, is a rarity in the luxury hotel realm. There is no iron in the room. Why? Because the hotel will press a suit or a dress for free. Need a quiet place to catch up on reading or to host a clandestine meeting? The main floor is filled with charming nooks and crannies where guests can enjoy quiet privacy without being confined to their rooms. The hotel also has a spa which offers a number of specialized vinotherapy treatments reflecting Jefferson's passion for the grape.
Now, room rates are in the $500 neighborhood, so the property is not for the pecuniarily pinched. However, for the guest who might otherwise stay at The Mandarin Oriental or The Ritz-Carlton, The Jefferson offers a convenient and relaxed downtown option for visitors to Washington.
But even non-historians will enjoy the Jefferson treatment. During my pre-opening stay, I experienced several unique features which, IMHO, are big selling points. To wit, there’s free Wi-Fi everywhere. That, my friends, is a rarity in the luxury hotel realm. There is no iron in the room. Why? Because the hotel will press a suit or a dress for free. Need a quiet place to catch up on reading or to host a clandestine meeting? The main floor is filled with charming nooks and crannies where guests can enjoy quiet privacy without being confined to their rooms. The hotel also has a spa which offers a number of specialized vinotherapy treatments reflecting Jefferson's passion for the grape.
Now, room rates are in the $500 neighborhood, so the property is not for the pecuniarily pinched. However, for the guest who might otherwise stay at The Mandarin Oriental or The Ritz-Carlton, The Jefferson offers a convenient and relaxed downtown option for visitors to Washington.
Friday, August 14, 2009
Airlines Board the Twitter Express
To celebrate my long-awaited arrival on Twitter (http://twitter.com/dailysuitcase), a post about how airlines are using the service to chirp out to customers.
Just as the early bird gets the worm, the Twitterer gets the early word when it comes to amazing airfare deals.
To wit (or to twit?), JetBlue posted its first cheep last month. The deal: $9 one way from JFK to Nantucket. Since then, JetBlue has been notifying its Twitter followers about deals for upcoming weekends on Mondays. There is a little-noted catch, however. Most cheep dates are one way. Sure, they'll get you to Nantucket for nine dollars, but if you want to get back to NYC, you'll probably end up paying a full fare on the return flight. That's the problem with tweets--no space for the fine print.
Meantime, United is offering twares. The Twitter-only fares are randomly timed and randomly located. Whether by tware or by cheep, customers have to act quickly if they want to snap up these so-called bargains. And, to take full advantage of these deals, you have to be spontaneous, flexible, and somewhat of a Crackberry.
Of course, many airlines still offer last-minute fares by e-mail (how retro). While the discounts are not as steep, e-fares tend to have a longer booking time (a few days versus a few hours) and a wider range of destination options.
Announcing cheap seats is just one way airlines are employing Twitter. The smart ones are shifting the focus of their Twitter accounts to relationship building, using the service for real-time customer service. Airlines are using Twitter for frequent flyer outreach, to notify customers about flight delays, and to provide a head's up about Wi-Fi availability on selected planes (Alaska, Southwest).
Meantime, part of the beauty of Twitter is that it is not a one-way street. Customers can have their say. Bags lost at the airport? Tweet Southwest. Encounter a smarmy customer service agent? Tweet JetBlue. Stuck on a tarmac? Tweet Continental. On second thought, given the events of this week, good luck with the latter.
Just as the early bird gets the worm, the Twitterer gets the early word when it comes to amazing airfare deals.
To wit (or to twit?), JetBlue posted its first cheep last month. The deal: $9 one way from JFK to Nantucket. Since then, JetBlue has been notifying its Twitter followers about deals for upcoming weekends on Mondays. There is a little-noted catch, however. Most cheep dates are one way. Sure, they'll get you to Nantucket for nine dollars, but if you want to get back to NYC, you'll probably end up paying a full fare on the return flight. That's the problem with tweets--no space for the fine print.
Meantime, United is offering twares. The Twitter-only fares are randomly timed and randomly located. Whether by tware or by cheep, customers have to act quickly if they want to snap up these so-called bargains. And, to take full advantage of these deals, you have to be spontaneous, flexible, and somewhat of a Crackberry.
Of course, many airlines still offer last-minute fares by e-mail (how retro). While the discounts are not as steep, e-fares tend to have a longer booking time (a few days versus a few hours) and a wider range of destination options.
Announcing cheap seats is just one way airlines are employing Twitter. The smart ones are shifting the focus of their Twitter accounts to relationship building, using the service for real-time customer service. Airlines are using Twitter for frequent flyer outreach, to notify customers about flight delays, and to provide a head's up about Wi-Fi availability on selected planes (Alaska, Southwest).
Meantime, part of the beauty of Twitter is that it is not a one-way street. Customers can have their say. Bags lost at the airport? Tweet Southwest. Encounter a smarmy customer service agent? Tweet JetBlue. Stuck on a tarmac? Tweet Continental. On second thought, given the events of this week, good luck with the latter.
Wednesday, August 12, 2009
Tweeting Twavel
While I am not a cheep (sic) date, I am a real tweet. And more people need to take note of that. So, while I tend to travel to the beat of my own dwummer, I too am now chirping away on Twitter. Please follow me at http:/twitter.com/dailysuitcase.
If you want a look at the bird you are following, please go to http://abcnews.go.com/abcnewsnow/ and then type Laura Powell in ABC's search box. Click on July 4th Getaways and let the fireworks begin!
If you want a look at the bird you are following, please go to http://abcnews.go.com/abcnewsnow/ and then type Laura Powell in ABC's search box. Click on July 4th Getaways and let the fireworks begin!
Thursday, August 6, 2009
Laura on TV Talking About the State of the Airline Industry
By clicking here, you can see my most recent appearance on WUSA-TV in Washington, DC. The topic is air travel.
BTW, please forgive the wayward bangs. It's summer in Washington and the ladies know what that means....out-of-control hair.
BTW, please forgive the wayward bangs. It's summer in Washington and the ladies know what that means....out-of-control hair.
Monday, August 3, 2009
Frequent Flyer Folio: Part II
For those of you who watched me on WUSA-TV this week, here is the follow-up information I promised you. And for those of you who didn't watch, tsk, tsk. The good news, however, is that the appearance will be posted in a few days....and in the meantime, you are welcome to the information below as well.
Earlier this week, I blogged about frequent flyer deals on American, United and Delta. Here are some more.
American Airlines AAdvantage members who live in the New York City area can get double miles through the end of the year. Pre-registration is required at www.aa.com/nydbl.
Being a New Yorker, or someone who travels frequently to the Big Apple, is also paying off for Southwest passengers. Rapid Rewards members can get double credits on all flights in and out of New York City through the end of October. Registration at the Southwest website prior to travel is required.
JetBlue is offering its True Blue members one-way flight awards for as little as 5,000 points. They’ve also made it easier to redeem points, with all flights eligible and no blackout dates. Members also get additional points for booking flights directly on the JetBlue website, and by paying with a JetBlue American Express card.
Speaking of credit cards, airline frequent flyer program affinity cards are a great way to rack up points fast.
The US Airways Premier World MasterCard with Dividend Select is offered by Barclaycard. For $79, cardholders get 25,000 bonus miles once they make a purchase; day passes to US Airways Clubs; and fee waivers on award processing. There‘s also one of those MasterCard priceless benefits--cardholders get to board right after the folks in first class, no matter how cheap their seat. That means no battles for space in the overhead compartment. Priceless, indeed.
Chase continues its partnership with United’s frequent flyer program by offering three new Mileage Plus Visa Cards. Two are quite pricey, with annual fees of $375 and $275. However, the third card--the United Mileage Plus Select Visa--costs just $130 annually. Cardholders receive triple miles on all United purchases; double miles on Star Alliance, gas, home improvement, grocery and dining purchases; and 5,000 bonus anniversary miles every year.
Now, remember, I’m a travel expert and not an economist. Even so, my notes about these cards come with some financial caveats. The annual fees for affinity cards are often higher than the norm. But if you can take advantage of the travel benefits, the extra cost may end up being a good investment. However, for those of you who carry monthly balances, beware. Many affinity cards carry with them high interest rates. On the other hand, if you are a pay-it-in-full-every-month gal or guy like I am, these credit cards can be a great asset.
Earlier this week, I blogged about frequent flyer deals on American, United and Delta. Here are some more.
American Airlines AAdvantage members who live in the New York City area can get double miles through the end of the year. Pre-registration is required at www.aa.com/nydbl.
Being a New Yorker, or someone who travels frequently to the Big Apple, is also paying off for Southwest passengers. Rapid Rewards members can get double credits on all flights in and out of New York City through the end of October. Registration at the Southwest website prior to travel is required.
JetBlue is offering its True Blue members one-way flight awards for as little as 5,000 points. They’ve also made it easier to redeem points, with all flights eligible and no blackout dates. Members also get additional points for booking flights directly on the JetBlue website, and by paying with a JetBlue American Express card.
Speaking of credit cards, airline frequent flyer program affinity cards are a great way to rack up points fast.
The US Airways Premier World MasterCard with Dividend Select is offered by Barclaycard. For $79, cardholders get 25,000 bonus miles once they make a purchase; day passes to US Airways Clubs; and fee waivers on award processing. There‘s also one of those MasterCard priceless benefits--cardholders get to board right after the folks in first class, no matter how cheap their seat. That means no battles for space in the overhead compartment. Priceless, indeed.
Chase continues its partnership with United’s frequent flyer program by offering three new Mileage Plus Visa Cards. Two are quite pricey, with annual fees of $375 and $275. However, the third card--the United Mileage Plus Select Visa--costs just $130 annually. Cardholders receive triple miles on all United purchases; double miles on Star Alliance, gas, home improvement, grocery and dining purchases; and 5,000 bonus anniversary miles every year.
Now, remember, I’m a travel expert and not an economist. Even so, my notes about these cards come with some financial caveats. The annual fees for affinity cards are often higher than the norm. But if you can take advantage of the travel benefits, the extra cost may end up being a good investment. However, for those of you who carry monthly balances, beware. Many affinity cards carry with them high interest rates. On the other hand, if you are a pay-it-in-full-every-month gal or guy like I am, these credit cards can be a great asset.
Saturday, August 1, 2009
Frequent Flyer Folio: Part I
It may seem somewhat counterintuitive, but as airlines try to increase revenue per seat by adding fees and dropping flights, frequent flyer rules are becoming more consumer-friendly. The new rules should, theoretically, make free seats "freer" and easier to obtain.
This summer, I’ve been inundated with e-mails from airline frequent flyer programs talking about their upgrades. For example, the new One-Way Flex feature gives American AAdvantage members the option of getting a one-way ticket for half the points of a round-trip ticket. Makes sense, but previously on American, and still on most other airlines, a one-way ticket = frequent flyer points for a round trip. American is also allowing AAdvantage members to mix and match on round-trip flights--you can book economy one-way and business the other, or combine a restricted award (one that requires fewer miles for the trade) with an unrestricted award. The latter addresses the problem of trying to plan a trip when a restricted seat isn't available on one leg.
Meanwhile, United’s Mileage Plus has gotten rid of its fee for booking frequent flyer travel within 21 days of departure. United is the first airline to make this change. Previously, you had to pay up to $100 per ticket for the privilege of exchanging points at the relative last minute.
Next, we come to those wacky newlyweds (or perhaps we should say nearly-weds)--Delta and Northwest. Through December 31, members of the merged airline's frequent flyer program--Delta SkyMiles--can get double miles for all Delta and Northwest flights in all classes of service. But here’s the catch. First, you have to have an American Express-issued Delta Skymiles credit card. The good news is that if you currently leave home without it, you can apply for the American Express SkyMiles card right now...and the fee for the first year is waived. With card in hand, you next have to pre-register for the program at www.delta.com/double by the end of September to qualify.
Delta’s also offering rollover miles for its elite SkyMiles members. That means if you have Silver or Diamond status, any miles earned in excess of the minimum qualifying threshold will now carry over to the following year. Usually, you have to start at square one at the beginning of each year. Now, with the rollover plan, Silver and Diamond SkyMiles types can get those perks like complimentary airport lounge membership, a 125-percent mileage bonus, and exemption from many baggage and ticketing fees starting January 1.
This summer, I’ve been inundated with e-mails from airline frequent flyer programs talking about their upgrades. For example, the new One-Way Flex feature gives American AAdvantage members the option of getting a one-way ticket for half the points of a round-trip ticket. Makes sense, but previously on American, and still on most other airlines, a one-way ticket = frequent flyer points for a round trip. American is also allowing AAdvantage members to mix and match on round-trip flights--you can book economy one-way and business the other, or combine a restricted award (one that requires fewer miles for the trade) with an unrestricted award. The latter addresses the problem of trying to plan a trip when a restricted seat isn't available on one leg.
Meanwhile, United’s Mileage Plus has gotten rid of its fee for booking frequent flyer travel within 21 days of departure. United is the first airline to make this change. Previously, you had to pay up to $100 per ticket for the privilege of exchanging points at the relative last minute.
Next, we come to those wacky newlyweds (or perhaps we should say nearly-weds)--Delta and Northwest. Through December 31, members of the merged airline's frequent flyer program--Delta SkyMiles--can get double miles for all Delta and Northwest flights in all classes of service. But here’s the catch. First, you have to have an American Express-issued Delta Skymiles credit card. The good news is that if you currently leave home without it, you can apply for the American Express SkyMiles card right now...and the fee for the first year is waived. With card in hand, you next have to pre-register for the program at www.delta.com/double by the end of September to qualify.
Delta’s also offering rollover miles for its elite SkyMiles members. That means if you have Silver or Diamond status, any miles earned in excess of the minimum qualifying threshold will now carry over to the following year. Usually, you have to start at square one at the beginning of each year. Now, with the rollover plan, Silver and Diamond SkyMiles types can get those perks like complimentary airport lounge membership, a 125-percent mileage bonus, and exemption from many baggage and ticketing fees starting January 1.
Sunday, July 26, 2009
Project Runway: Part II
First Richard Tyler, now Balenciaga. As I noted previously (see 7/16 post), high fashion designers are taking to airport runways. Over at Delta, Richard Tyler's wares are currently causing a kerfuffle--with newly-incoming Northwest flight attendants in a tiff over the lack of larger-sized designer uniforms. Their union has filed a complaint about the situation.
The skies appear calmer at Air Tahiti Nui, where Balenciaga designs are now being donned by the Tahitian carrier’s flight and ground crews. According to airline press material, “the fresh new look was inspired by Tahiti’s stunning land and waterscapes, and has a Polynesian spirit about it.”
Flight attendants get to sport two different outfits on each flight. As they are boarding passengers, flight attendants wear serene ocean and lagoon blue uniforms. It's only after take-off that the fashion show truly begins. Air Tahiti Nui’s male flight attendants change into short-sleeved, Tahitian shirts, “convivial with floral accents featuring tropical notes of yellow, orange, fuchsia and red." Meanwhile, female crew members change into one of two dresses. A long tight-fitting dress is called a purotu, which means pretty girl in Tahitian. The mamaru’au, or grandmother, is a long loose-fitting dress. Can you imagine the field day the Northwest flight attendants union would have with those names?
The skies appear calmer at Air Tahiti Nui, where Balenciaga designs are now being donned by the Tahitian carrier’s flight and ground crews. According to airline press material, “the fresh new look was inspired by Tahiti’s stunning land and waterscapes, and has a Polynesian spirit about it.”
Flight attendants get to sport two different outfits on each flight. As they are boarding passengers, flight attendants wear serene ocean and lagoon blue uniforms. It's only after take-off that the fashion show truly begins. Air Tahiti Nui’s male flight attendants change into short-sleeved, Tahitian shirts, “convivial with floral accents featuring tropical notes of yellow, orange, fuchsia and red." Meanwhile, female crew members change into one of two dresses. A long tight-fitting dress is called a purotu, which means pretty girl in Tahitian. The mamaru’au, or grandmother, is a long loose-fitting dress. Can you imagine the field day the Northwest flight attendants union would have with those names?
Wednesday, July 22, 2009
The Survey Says...
Blame ancillary fees, perceptions of customer service, or lack of free amenities, but airline passengers in North America aren’t happy. According to J.D. Power and Associates, customer satisfaction with air carriers has fallen to its lowest level in four years. J.D. Power conducted a survey of almost 13,000 passengers from April, 2008 to May, 2009.
Even though the overall picture isn't pretty, some airlines fared better than others. Alaska Airlines won the best "traditional network carrier" sash, beating Continental Airlines by two points. (Traditional network carriers are defined as airlines that operate multi-cabin aircraft and multiple airport hubs). At the other end of the heap, United came in second to last, and US Airways was at the bottom.
Perceptions of low-cost carriers, defined by J.D. Power as "airlines that operate single-cabin aircraft with typically low fares," were, on the whole, higher than those of network carriers. For the fourth year in a row, JetBlue came in first among low-cast carriers and was, in 2009, tops among all North American carriers, according to the survey. Southwest and Canada’s WestJet tied for second among low-cost carriers. Even Frontier and AirTran, the other low-cost carriers in the survey, scored higher than the top network carrier.
Survey respondents gave the lowest marks to cutbacks of in-flight services, increases in fees, and flight crew courtesy (or lack thereof). That said, passengers did appreciate expedited service at the airport (probably due to all of those self-serve kiosks), fewer delays (probably due to fewer planes in the sky), and more on-time arrivals (probably due to schedule creep).
For those of you not familiar with the term schedule creep, here’s the deal. In order to avoid the dreaded "delayed" label (defined as a plane arriving 15 minutes after its scheduled time), airlines are randomly increasing flight times, even though flights aren't actually taking more time. In other words, a JFK to LAX flight that was scheduled for six hours ten years ago is now scheduled for six hours and 20 minutes. By saying the flights take longer than they actually do, the likelihood of arriving "on-time" becomes higher.
In hearings before Congress this spring, the Department of Transportation’s inspector general confirmed that schedule creep leads “to a perceived decline in flight delays, (but) results in an increase in average flight time." According to Calvin Scovel III, during the past ten years, airlines have increased flight times on two-thirds of the 2,500 domestic routes his office examined. Some scheduled flight times increased by as much as 18 percent.
And that, my friends, is a large part of the reason airlines are reporting their best on-time performances in years. Of course, there are other contributing factors to better on-time performance, including fewer planes in the sky and less baggage to transfer from one plane to another. However, according to DOT's Scovel, there is no evidence that his agency's initiatives to curb delays have done anything to contribute to their reduction.
Even though the overall picture isn't pretty, some airlines fared better than others. Alaska Airlines won the best "traditional network carrier" sash, beating Continental Airlines by two points. (Traditional network carriers are defined as airlines that operate multi-cabin aircraft and multiple airport hubs). At the other end of the heap, United came in second to last, and US Airways was at the bottom.
Perceptions of low-cost carriers, defined by J.D. Power as "airlines that operate single-cabin aircraft with typically low fares," were, on the whole, higher than those of network carriers. For the fourth year in a row, JetBlue came in first among low-cast carriers and was, in 2009, tops among all North American carriers, according to the survey. Southwest and Canada’s WestJet tied for second among low-cost carriers. Even Frontier and AirTran, the other low-cost carriers in the survey, scored higher than the top network carrier.
Survey respondents gave the lowest marks to cutbacks of in-flight services, increases in fees, and flight crew courtesy (or lack thereof). That said, passengers did appreciate expedited service at the airport (probably due to all of those self-serve kiosks), fewer delays (probably due to fewer planes in the sky), and more on-time arrivals (probably due to schedule creep).
For those of you not familiar with the term schedule creep, here’s the deal. In order to avoid the dreaded "delayed" label (defined as a plane arriving 15 minutes after its scheduled time), airlines are randomly increasing flight times, even though flights aren't actually taking more time. In other words, a JFK to LAX flight that was scheduled for six hours ten years ago is now scheduled for six hours and 20 minutes. By saying the flights take longer than they actually do, the likelihood of arriving "on-time" becomes higher.
In hearings before Congress this spring, the Department of Transportation’s inspector general confirmed that schedule creep leads “to a perceived decline in flight delays, (but) results in an increase in average flight time." According to Calvin Scovel III, during the past ten years, airlines have increased flight times on two-thirds of the 2,500 domestic routes his office examined. Some scheduled flight times increased by as much as 18 percent.
And that, my friends, is a large part of the reason airlines are reporting their best on-time performances in years. Of course, there are other contributing factors to better on-time performance, including fewer planes in the sky and less baggage to transfer from one plane to another. However, according to DOT's Scovel, there is no evidence that his agency's initiatives to curb delays have done anything to contribute to their reduction.
Tuesday, July 21, 2009
Here's the Scoop
July is National Ice Cream Month. In celebration, here’s the scoop on some of the world’s oddest ice cream flavors. Check them out next time you are on the road and report back.
Venezuela, England and Japan seem to take the cake when it comes to alien ice cream additives. Let’s start at the HeladerÃa Coromoto in Mérida, Venezuela. The shop tops the Guinness List of World Records in the category of most ice cream flavors (nearly 1000 served, albeit not all at the same time). The ice cream makers there have a tendency to throw in everything but the kitchen sink. Ingredients like corn, ham and cheese, tuna, and chile have peppered the menu over the years. But the flavor that gets the biggest rise out of customers is Viagra. While the actual drug is not an ingredient, the little blue scoop does stand proudly erect atop the cone. Plus, it is reported that Viagra ice cream does contain plant aphrodisiacs. Olé.
Next, it’s off to Jolly Olde England, where sheep’s stomach ice cream is served at Harrods in London. Yum, yum. If that doesn‘t curdle your own stomach, travel on to Tokyo’s Sunshine City Shopping Mall, where Ice Cream City has a menu containing flavors such as octopus, snake, horse flesh and cow’s tongue.
In comparison, our "ususual" flavors here in the United States seem rather tame. Sure, bacon, garlic, lavender and beer ice creams aren’t everyone’s cup of tea, but they aren't that far off the flavor map. That's because the American ice cream palate isn't all that adventurous. According to the International Dairy Foods Association, the top five flavors in terms of market share in the United States are vanilla (30%); chocolate (10%); butter pecan (4%); strawberry (3.7%); and chocolate chip mint (3.2%).
Venezuela, England and Japan seem to take the cake when it comes to alien ice cream additives. Let’s start at the HeladerÃa Coromoto in Mérida, Venezuela. The shop tops the Guinness List of World Records in the category of most ice cream flavors (nearly 1000 served, albeit not all at the same time). The ice cream makers there have a tendency to throw in everything but the kitchen sink. Ingredients like corn, ham and cheese, tuna, and chile have peppered the menu over the years. But the flavor that gets the biggest rise out of customers is Viagra. While the actual drug is not an ingredient, the little blue scoop does stand proudly erect atop the cone. Plus, it is reported that Viagra ice cream does contain plant aphrodisiacs. Olé.
Next, it’s off to Jolly Olde England, where sheep’s stomach ice cream is served at Harrods in London. Yum, yum. If that doesn‘t curdle your own stomach, travel on to Tokyo’s Sunshine City Shopping Mall, where Ice Cream City has a menu containing flavors such as octopus, snake, horse flesh and cow’s tongue.
In comparison, our "ususual" flavors here in the United States seem rather tame. Sure, bacon, garlic, lavender and beer ice creams aren’t everyone’s cup of tea, but they aren't that far off the flavor map. That's because the American ice cream palate isn't all that adventurous. According to the International Dairy Foods Association, the top five flavors in terms of market share in the United States are vanilla (30%); chocolate (10%); butter pecan (4%); strawberry (3.7%); and chocolate chip mint (3.2%).
Thursday, July 16, 2009
Project Runway: Delta, Northwest and the (Not-So-Little) Red Dress
Of all of the challenges facing Delta and Northwest as they merge, who woulda thunk that a flap about a dress could create so much hemming and hawing? But indeed, as Delta is trying to sew up the details of its takeover of Northwest (the acquisition took place in October 2008), fashion on the airport runway is in the spotlight.
You see, the Northwest chapter of the Association of Flight Attendants-CWA has filed a grievance with Delta, asking it to provide its hip Richard Tyler-designed red uniforms in sizes up to 28. The little red dresses are currently offered only in sizes 2 to 18, although a Delta spokeswoman notes the airline offers a range of other outfits that go up to 28.
Delta hired Tyler in 2004 to reshape its drab gray employee uniforms. Tyler was quoted as saying his designs would make flight attendants "look sexy and great, but classic as well." The uniforms, including the red dress, debuted in 2006.
Patricia Reller, who handles grievances for the union's executive committee, sums up the complaint. "I think red is an eye-popping color and it's not subtle, and to me by not offering it in a size over 18, Delta is saying, 'We don't want you wearing that if you are over size 18,'" Reller says. "But the job isn't about being sexy. It's about safety." Reller also says the dresses just don't measure up. While vanity sizing (labeling a true size 12 a size 10) is in vogue among designers selling to mass retail, apparently, the opposite is the case for Delta. According to Reller, the dress is "a very small size 18, so that makes the numbers a lot larger." In other words, even a true size 16 could not fit in the 18 dress.
Given how few female flight attendants I have ever seen who weigh more than 180 pounds (a size 18 for a five-foot-one woman, which is the legal height minimum), methinks this is much ado about nothing. Hardly model behavior on the part of Delta's newest flight attendants...
It's truly a good thing Reller wasn’t around when airlines had weight restrictions on female flight attendants (the few male flight attendants flying pre-1990 were allowed “extra baggage”). In the earliest days of commercial flight, stewardesses (as they were then called) had to weigh less than 115 pounds. Apropos of nothing, they also had to be single. Even though they were allowed a little more heft through the years, the scales of justice were only tipped in favor of size 10-plus flight attendants in the 1990s (even though the equally-loathsome marriage bans had ended way back in the 1960s).
One footnote: While Northwest’s prime beef is with the dress, it’s not their sole complaint. The flight attendants are also upset with Delta’s requirement that flight attendants who wear orthopedic shoes must wear slacks instead of a skirt or dress. Furthermore, those who want to wear said shoes must obtain a doctor’s note.
You see, the Northwest chapter of the Association of Flight Attendants-CWA has filed a grievance with Delta, asking it to provide its hip Richard Tyler-designed red uniforms in sizes up to 28. The little red dresses are currently offered only in sizes 2 to 18, although a Delta spokeswoman notes the airline offers a range of other outfits that go up to 28.
Delta hired Tyler in 2004 to reshape its drab gray employee uniforms. Tyler was quoted as saying his designs would make flight attendants "look sexy and great, but classic as well." The uniforms, including the red dress, debuted in 2006.
Patricia Reller, who handles grievances for the union's executive committee, sums up the complaint. "I think red is an eye-popping color and it's not subtle, and to me by not offering it in a size over 18, Delta is saying, 'We don't want you wearing that if you are over size 18,'" Reller says. "But the job isn't about being sexy. It's about safety." Reller also says the dresses just don't measure up. While vanity sizing (labeling a true size 12 a size 10) is in vogue among designers selling to mass retail, apparently, the opposite is the case for Delta. According to Reller, the dress is "a very small size 18, so that makes the numbers a lot larger." In other words, even a true size 16 could not fit in the 18 dress.
Given how few female flight attendants I have ever seen who weigh more than 180 pounds (a size 18 for a five-foot-one woman, which is the legal height minimum), methinks this is much ado about nothing. Hardly model behavior on the part of Delta's newest flight attendants...
It's truly a good thing Reller wasn’t around when airlines had weight restrictions on female flight attendants (the few male flight attendants flying pre-1990 were allowed “extra baggage”). In the earliest days of commercial flight, stewardesses (as they were then called) had to weigh less than 115 pounds. Apropos of nothing, they also had to be single. Even though they were allowed a little more heft through the years, the scales of justice were only tipped in favor of size 10-plus flight attendants in the 1990s (even though the equally-loathsome marriage bans had ended way back in the 1960s).
One footnote: While Northwest’s prime beef is with the dress, it’s not their sole complaint. The flight attendants are also upset with Delta’s requirement that flight attendants who wear orthopedic shoes must wear slacks instead of a skirt or dress. Furthermore, those who want to wear said shoes must obtain a doctor’s note.
Saturday, July 11, 2009
Standing Room Only
Ryanair, the no-frills European airline that was the first to introduce fees for everything from luggage check-in to telephone reservations to using credit or debit cards to pay for a ticket, is now talking with Boeing about designing aircraft with standing room. This brilliant move would allow Ryanair to squeeze in more passengers per flight.
The idea would see standing passengers strapped to stools during take-off and landing, allowing Ryanair to fly up to 50 per cent more travelers per flight. Spring Airlines, which calls itself China's first low-cost airline, is also considering this tactic.
Any such move would need approval from local aviation authorities. Here in the United States, regulations would not allow standing room. "The regulations ... are very specific, said Les Dorr, spokesman for the U.S. Federal Aviation Administration. "Everybody above the age of 2 has to have a seat or a berth."
Even if this particular idea doesn't end up passing the smell test, Ryanair continues spewing out unique ways to increase revenue. For example, CEO Michael O'Leary recently has suggested that #1, he might start charging more for overweight passengers or #2, he might make people pay to use the toilet. Given that the latter idea would heavily undercut in-flight beverage sales, it appears highly likely that the revenue-savvy O'Leary was merely tossing out #2 as a publicity stunt.
Still, you can't poo-poo everything O'Leary says. After all, he said passengers would start paying for online check-in in 2009, and voila, in May, it came to pass. Ryanair now charges five pounds for customers to check in online. Of course, since Ryanair no longer has check-in desks at airports, that basically means all passengers have to add five pounds to the price of their tickets. For passengers who check in online but forget to print a boarding pass...tack on another 40 pounds for getting one at the airport.
For those of you not familiar with Ryanair, it's no fly-by-night operation. The airline was established in Ireland in 1985 and has become one of Europe's largest carriers. Flying to nearly 150 airports, Ryanair claims to be “twice the size of British Airways”, having flown 5.8 million passengers in June, compared to BA’s 2.9 million travelers over the same period. The point-to-point carrier sells its seats for next to nothing, but makes up for its low ticket prices, as you might have guessed from reading this post, by figuring out how to charge ancillary fees for everything from A to W.C.
The idea would see standing passengers strapped to stools during take-off and landing, allowing Ryanair to fly up to 50 per cent more travelers per flight. Spring Airlines, which calls itself China's first low-cost airline, is also considering this tactic.
Any such move would need approval from local aviation authorities. Here in the United States, regulations would not allow standing room. "The regulations ... are very specific, said Les Dorr, spokesman for the U.S. Federal Aviation Administration. "Everybody above the age of 2 has to have a seat or a berth."
Even if this particular idea doesn't end up passing the smell test, Ryanair continues spewing out unique ways to increase revenue. For example, CEO Michael O'Leary recently has suggested that #1, he might start charging more for overweight passengers or #2, he might make people pay to use the toilet. Given that the latter idea would heavily undercut in-flight beverage sales, it appears highly likely that the revenue-savvy O'Leary was merely tossing out #2 as a publicity stunt.
Still, you can't poo-poo everything O'Leary says. After all, he said passengers would start paying for online check-in in 2009, and voila, in May, it came to pass. Ryanair now charges five pounds for customers to check in online. Of course, since Ryanair no longer has check-in desks at airports, that basically means all passengers have to add five pounds to the price of their tickets. For passengers who check in online but forget to print a boarding pass...tack on another 40 pounds for getting one at the airport.
For those of you not familiar with Ryanair, it's no fly-by-night operation. The airline was established in Ireland in 1985 and has become one of Europe's largest carriers. Flying to nearly 150 airports, Ryanair claims to be “twice the size of British Airways”, having flown 5.8 million passengers in June, compared to BA’s 2.9 million travelers over the same period. The point-to-point carrier sells its seats for next to nothing, but makes up for its low ticket prices, as you might have guessed from reading this post, by figuring out how to charge ancillary fees for everything from A to W.C.
Sunday, July 5, 2009
Take a Vacation!
Just because July 4th has come and gone doesn't mean it's too late to get a deal on a summer vacation. For the first time in a long time, this year, when it comes to vacation planning, to the latecomer will go the spoils in terms of deals and discounts.
The most important thing is to choose your destination wisely. Some places are bigger bargains than others.
--Go where summer is the off-season. Sure, places like Phoenix and Las Vegas are scorching hot during the summer. And sure, the Caribbean is prone to hurricanes. But if you are ready to brave the weather, you will find yourself staying in plush surroundings for up to 50 percent off (more if you are going to Las Vegas). Plus, hurricanes are no sure thing and pools and air conditioning offer respite from desert rays.
--Go where tourism is king....and the king is AWOL. Tops in this category is Mexico. Thanks to all of the bad spring publicity about the swine flu, which never hit Mexico's resort areas, no one booked summer trips to Mazatlan, Cancun, and Acapulco.
Empty rooms abounding, Mexico is hot to attract tourists this summer with bargain packages and cheap airfares. Hawaii is another place where you'll find some discounting going on--with hotels throwing in free nights, etc.
--Go where the dollar is strong. Yes, you will still have to pay the airfare (this is where those frequent flyer points that have been accumulating come in handy), but once you get to places like Iceland, Australia, or England, you'll find the dollar resembling a post-workout Charles Atlas. Last summer at this time, $1 US bought 77 Icelandic krona. Now, it buys 127 krona. Last summer at this time, $1 US bought $1.03 Australian. Now it buys $1.25. Finally, last summer at this time, $1 US bought half a British pound (that's why all those Brits were flocking to New York and shopping last summer--remember?). Now, the dollar buys .61 pounds, a 20% increase.
--Check the web site of the destination you are planning to visit for special deals, packages and discounts. Oftentimes, a city's visitor bureau will offer a single admission pass to all area attractions or will provide a discounted public transportation pass for out-of-towners.
The most important thing is to choose your destination wisely. Some places are bigger bargains than others.
--Go where summer is the off-season. Sure, places like Phoenix and Las Vegas are scorching hot during the summer. And sure, the Caribbean is prone to hurricanes. But if you are ready to brave the weather, you will find yourself staying in plush surroundings for up to 50 percent off (more if you are going to Las Vegas). Plus, hurricanes are no sure thing and pools and air conditioning offer respite from desert rays.
--Go where tourism is king....and the king is AWOL. Tops in this category is Mexico. Thanks to all of the bad spring publicity about the swine flu, which never hit Mexico's resort areas, no one booked summer trips to Mazatlan, Cancun, and Acapulco.
Empty rooms abounding, Mexico is hot to attract tourists this summer with bargain packages and cheap airfares. Hawaii is another place where you'll find some discounting going on--with hotels throwing in free nights, etc.
--Go where the dollar is strong. Yes, you will still have to pay the airfare (this is where those frequent flyer points that have been accumulating come in handy), but once you get to places like Iceland, Australia, or England, you'll find the dollar resembling a post-workout Charles Atlas. Last summer at this time, $1 US bought 77 Icelandic krona. Now, it buys 127 krona. Last summer at this time, $1 US bought $1.03 Australian. Now it buys $1.25. Finally, last summer at this time, $1 US bought half a British pound (that's why all those Brits were flocking to New York and shopping last summer--remember?). Now, the dollar buys .61 pounds, a 20% increase.
--Check the web site of the destination you are planning to visit for special deals, packages and discounts. Oftentimes, a city's visitor bureau will offer a single admission pass to all area attractions or will provide a discounted public transportation pass for out-of-towners.
Tuesday, May 19, 2009
Summer Travel Outlook 2009
The recession will definitely be taking a toll on summer vacationers...or at least those traveling by air. The Air Transport Association of America expects seven percent fewer passengers will be taking to the skies over the U.S. of A. from the beginning of June through the end of August. That's 150,000 fewer flyers per day, and a total of 14 million less than summer 2008. And last summer was no great shakes in itself. The ATA, the airline industry trade group, points out that traffic last summer was off 3.6 percent from the record-setting year of 2007.
Even though fewer people will be flying, that doesn't mean planes will be less crowded. During the past year, airlines have cut back flights or traded down to smaller planes in order to better match diminishing demand.
Internationally, the forecast is for six percent fewer fliers, for a total of only 24 million overseas jet-setters. There will be 32 fewer flights a day from the United States to Europe, the most popular continent for those from this side of the pond.
Even though fewer people will be flying, that doesn't mean planes will be less crowded. During the past year, airlines have cut back flights or traded down to smaller planes in order to better match diminishing demand.
Internationally, the forecast is for six percent fewer fliers, for a total of only 24 million overseas jet-setters. There will be 32 fewer flights a day from the United States to Europe, the most popular continent for those from this side of the pond.
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