Sky-High Wi-Fi

2009 will be known as the year that Wi-Fi went sky-high in the air over America.

Nowadays, more than 65 percent of business travelers and one third of all leisure travelers in the United States carry laptops with them when they fly. What’s more, about a third bring along Wi-Fi enabled phones and PDAs. And those numbers are increasing by the day. But until recently, said devices were unusable once a plane took off.

Although wireless Internet access availability in the wild blue yonder has been attempted before (in 2000, Boeing announced its Connexion for large airliners, but the system never took off), U.S. airlines are now truly getting on board with the concept. And this time, it’s likely to fly. That’s because, as airlines are looking for new services for which to charge fees, Wi-Fi is the perfect solution. It’s new, so customers won’t be enraged about paying for something that was previously free. It’s something customers want. And it’s something for which many a traveler (particularly those on expense accounts) will be happy to pay a premium. Some predictions say Wi-Fi will bring $1 billion in extra revenue to U.S. carriers by 2012.

Last August, American Airlines became the first domestic carrier to launch full wireless service on some of its flights. Customers traveling coast to coast can access broadband Wi-Fi services for $12.95 per flight, "enabling passengers to surf the Web, check any e-mail, instant message, access a corporate VPN and more," the carrier said in a statement. American is using the air-to-ground Gogo network of in-flight connectivity provider Aircell.

Delta is using the same system. Gogo is initially being introduced on Delta’s fleet of 133 MD88/90 aircraft and will expand to the rest of Delta’s domestic fleet through the first half of 2009. The airline expects to have 330 planes outfitted with Wi-Fi by the summer. Delta is following Aircell's pricing of $9.95 on flights shorter than three hours and $12.95 on longer flights, but "will look at package pricing and subscriptions," says Delta manager of global product development Chris Babb.

For techies, devices that communicate with the Gogo system include laptop computers with 802.11 a/b/g Wi-Fi capability, smart phones and other PDAs, and BlackBerry handheld devices. Coast-to-coast Gogo service is possible due to Aircell's national network of 92 transmitter sites.

Aircell is the first to bring full Internet capabilities to the in-flight domestic market, but other connectivity providers are securing deals with U.S. carriers and are ramping up their systems.

Aircell’s biggest competitor in the Wi-Fi wars is Row44, a satellite system designed for commercial aircraft. While Aircell’s is a ground-to-air system, Row44 is satellite-to-plane. The advantage to the latter--there is consistent connectivity, even over water.

The company demonstrated its system this past week during the Consumer Electronics Show in Las Vegas. Later this month, Row44 will have a free public trial on select Southwest and Alaska Airlines flights. Southwest is preliminarily installing the system on four of its jets, while Alaska is putting it on one.

Row44 CEO John Guidon says the price point will eventually be determined based on how the service is offered. “In some cases, the airlines will determine what the prices will be,” says Guidon. “But if the airline is not determining the price, then I think Row44 will be making a price in the $7.99 range for a domestic flight for a laptop. If you're on something like an iPhone or a PDA—and we can tell that, by the way—we'll charge you less, something like $5.99."

As for other U.S. carriers, Virgin America introduced Gogo Wi-Fi last November. By the second quarter of 2009, the airline expects to offer Wi-Fi on its entire fleet of planes. JetBlue has had limited Internet capabilities through LiveTV since the end of 2007. The free service enables connectivity through its seatback televisions, BlackBerrys and laptops. Yet, it can only access a limited number of services, including Yahoo! mail and instant messaging, Gmail, AOL, and Windows Live, which includes Hotmail and MSN e-mail accounts. Continental Airlines plans to use LiveTV to make in-flight Wi-Fi available early this year.

Laura's Reel

Ho-Ho-Holiday Travel Tips

Let's make a list and check it twice. It will have nothing to do with who's naughty and nice, however. Rather, said list is designed to help you, dear reader, get through your holiday travels with the greatest of ease.

Tip #1: Stay home and have everyone come to you. Sure, you may have to pick people up at the airport (depending on the time they are arriving, it may be easier to pick them up from the departures area than at arrivals--chew on that for a minute), but you never have to actually step foot in the airport.

Tip #2: If you are flying, check in on line. Getting your seat assignment and boarding pass ahead of time will ease your journey through the airport.

Tip #3: Don't wrap gifts. Most people know not to wrap gifts being tucked into carry-on bags. But wrapped gifts in your checked bags may also send off warning signals to security officials. Forget the gift wrap and just use gift bags. Or...

Tip #4: Send those gifts ahead of time. The cheapest way to do so--order goodies on line and have the e-commerce site send the gifts directly to the recipient. Look for sites offering free holiday shipping to save even more.

Tip #5: You've probably already booked your flights. If you haven't, what are you waiting for? Christmas? But if you haven't, look for non-stop flights leaving from "alternative" airports (Chicago Midway, Burbank) early in the day. If you have to connect, consider the hub carefully. Flights through Chicago are more likely to be delayed by winter weather snafus than those through Dallas or Atlanta. Also, consider flying on the holidays themselves. Planes are less crowded and I have found that everyone, from the flight staff to your fellow passengers, is nicer.
Ho, ho, ho.

Tip #6: You want to stay healthy during the holidays, right? If so, I recommend three things. First, wash your hands constantly (you'll need to carry body lotion to re-moisturize). Second, bring along an anti-bacterial product in a three-ounce bottle. Third, I love Emergen-C. This elixir of the gods, as I like to call it, contains super-high doses of Vitamin C and other essential nutrients, all of which help give the immune system a much needed boost. And who couldn't use a little more energy, particularly when dealing with holiday travel?

Fee-Fi-Fo-Fum: Part VII

As you book your tickets for the holidays this month, don't forget about those darned fees. If you are going to be traveling with gifts (which I recommend you don't do), you may need to carry extra baggage. But remember, in most cases, every additional piece of luggage is going to cost you.

Of course, all fees are not created equal. Therefore, even if the actual ticket charge is less on Airline A than Airline B, Airline A's higher baggage fees may render the cost differential meaningless.

Let's do some comparison shopping among real airlines.

American: First bag is $15. Second bag is $25. Third bag is $100. Oversized bags are $150 each.

United: First bag is $15. Second bag is $25. Third bag is $125. Oversized are $175.

Delta and Northwest: First bag is $15. Second bag is $25. Third bag is $125. Oversized are $175.

Continental and US Airways: First bag is $15. Second bag is $25. Third is $100. Oversized are $100.

Southwest: Free for first and second bag. Third bag is $25. Oversized are $50. And the tickets are usually cheaper to boot. This is your best deal.

JetBlue: Free for first bag. Second bag is $20. Third bag is $75. Oversized are $75.
AirTran. First bag is $15. Second bag is $25. Third bag is $50. Oversized are $39.

For those prices, it really makes more sense to ship gifts ahead of time. Better yet, order on-line at sites offering free delivery anywhere in the country. That way, you can arrive at your holiday destination lighter, richer and less stressed.

Obamaboom

The election of Barack Obama is causing a tourism boomlet in such diverse places as Indonesia, Kenya, Japan (home of a town called Obama), and the United States. In conjunction with Obama's inauguration on January 20, 2009, the Illinois Bureau of Tourism is launching a three-day presidential tour route. Details are still being finalized, but it's guaranteed the tour will take in Chicago's Hyde Park, home of the new "Western White House."

Meanwhile, in Washington, DC, despite sky-high prices, hotels are almost completely sold out for the Inauguration festivities. Among the few things still available are the most undemocratic high-end packages being offered by the city's five-star hotels. But those will be going soon.

For Obamaniacs still looking for a place to stay in the DC area, there's always CraigsList. But even there, "hosts" are driving hard bargains. One owner of a one-bedroom condo in the suburbs (albeit near a Metro station) wants $1500 a night. Don't do it, readers. Meantime, the owner of a two-bedroom house in a toney DC neighborhood wants to trade a three-night stay at his house during Inauguration Week for a two-week stay at a European villa this summer. Meanwhile, a ranch owner in Wyoming is asking for a four-day Inauguration stay in DC in return for a two-week summer vacation for a family on his spread.

I'll keep you posted on what's being offered on CraigsList, and will offer other insider tips on visiting DC during the Inaugural. Stay tuned.

A Marriage in the Skies

Yes, Delta and Northwest are finally man and wife. The United States Department of Justice approved the marriage this week. Once the deal is consummated, Delta will become the world's largest airline. The happy couple will establish a home base in Atlanta.

Passengers will start to see evidence of the union early next year. By spring, Northwest flight attendants will don those snazzy Delta outfits designed by Richard Tyler. By summer, flight schedules and frequent flyer programs are likely to be fully merged.

However, during a honeymoon period of several months, the two airlines will continue to operate as singles, with independent websites and separate check-in areas at airports. But as the marriage develops, Northwest will lose its identity and become fully integrated into the Delta family.

Batter Up!

Talk about home field advantage. While members of the Philadelphia Phillies weathered a 40-hour World Series rain delay (which started Monday night) in the comforts of their homes, the Tampa Bay Rays were booted out of their hotel on Tuesday morning and relocated to another state. Because no Philadelphia hotel worthy of hosting the American League champions had 85 rooms available on Tuesday night, the Rays had to move 25 miles out of town. Of course, they did get to stay at the historic Hotel DuPont in Wilmington, Delaware. But the upheaval obviously didn't help, as the Phillies quickly disposed of their Florida foes when play resumed on Wednesday.