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Sunday, April 26, 2009

Fee-Fi-Fo-Fum XI

US Airways will begin charging an extra five dollars a bag for passengers who don’t go on-line to check-in and prepay for checked luggage. The fee will be in addition to the $15 for the first checked bag and $25 for the second that US Airways already charges. The extra per bag fee will be assessed to passengers who pay to check their bags at the airport beginning July 9.

Perhaps the new fee is being put into place to make up for the revenue lost from US Airways’ ill-advised foray into charging for non-alcoholic beverages. On March 1, the airline dropped its unpopular two dollar charge for soft drinks and one dollar charge for coffee and tea. As no other airline had copied the idea, US Airways realized that the fees had become a competitive disadvantage.

Not so incidentally, last week, the carrier posted a first-quarter net loss of $103 million, or 90 cents a share.

Friday, March 27, 2009

Hotel Rates Plummeting in the Big Apple

New York may still be the most expensive place in the country to stay overnight, but it's getting cheaper. Hotel prices in the Big Apple have been consistently dropping for the last six months. According to PKF Consulting, average room rates in Manhattan dropped 11.5 percent in January from the year before, while occupancy for the same month was down 16 percent. Anecdotal evidence suggests rates and occupancy are down for February and March as well.

With business travel slowing, international visitors staying away, and 38 new properties opening in Manhattan this year, the downward spiral is likely to continue.


Lodging Development Group's 2009 Manhattan Lodging Development Report notes that there are "17 properties comprising 3,074 rooms that are now in permitting or the final states of entitlement." This new supply is in addition to the 12 properties with 1,732 rooms that came on the market in 2008. Interestingly, the bulk of those hotels are midprice and limited-service brands like Hampton Inns & Suites, Four Points by Sheraton, and Hilton Garden Inn.

Tuesday, March 3, 2009

Rental Rants

If you plan to rent a car during your next trip, there are certain cities where renting off-airport will save you big bucks. That's because, in addition to federal and state sales taxes, many municipal governments also charge fees at airport car rental outlets to fund local development projects like stadiums or convention centers. And most airports charge rental agencies a concession fee, which is then passed along to the consumer.

According to the National Business Travel Association, the places where airport taxes and fees add the most to the car rental bill are Cleveland, Dallas and Phoenix. Cleveland’s airport charges add up to 27.08%. In Dallas, the number is 24.77%, while in Phoenix, it's 24.42%. Chicago, at 23.59%, and Charlotte, at 21.17% round out the top five. In terms of the airports where fees are lowest, St. Louis comes out on top at 7.83%. Detroit is second lowest at 8%, while Honolulu is third at 8.08%. Both Fort Lauderdale and Fort Myers in Florida come in fourth, at 9.17%.

So what's a consumer to do? Consider renting elsewhere, particularly if you are in town for several days. Take a shuttle, public transportation, or a taxi to your hotel and then rent a car from a central location. Some hotels actually have car rental agencies located in the lobby. If your hotel is not convenient to a rental outlet, consider working with Enterprise or other companies that are willing to pick you up and drive you to their rental offices for free.

If you are only in town for a day or two, do weigh the inconvenience, the extra time, and the cost of additional transportation to get to another location against the cost of the ancillary rental fees charged at the airport.

Tuesday, February 10, 2009

Fee-Fi-Fo-Fum VIII

A new year, a new fee. US Airways, the only airline that serves up a fee with its soft drinks, is now charging $7 for a blanket and a pillow. Yes, US Airways has managed to become the only U.S. carrier to charge for the two things that miff passengers the most--soft drinks and blankets. Now it should be noted that, among the country's major carriers, JetBlue is also charging for blankets and pillows. But at least JetBlue serves its soft drinks for free. Plus, that airline gives its passengers access to a free in-flight satellite television system.

I wonder if it's any coincidence that US Airways quietly announced the new fee just days before its heroic Flight 1549 crew was to make its victory lap around the media. After all, what grinch is going to say bad things about the airline that is providing us with the feel-good story of the year? Still, despite having a CEO who keeps insisting that passengers just love these fees, I can't help feeling that US Airways is sullying its reputation by constantly being at the forefront of the in-flight fee fiesta.

Thursday, February 5, 2009

Laura Does The LA Times

With Valentine's Day coming up, LA Times reporter Hugo Martin called to get my thoughts on romantic places to propose. See the results at http://travel.latimes.com/articles/la-trw-propose5-2009feb05.

Thursday, January 29, 2009

That's Not the Spirit

Just when you think flight attendants might be getting a little respect, thanks to the miraculous US Airways incident, along comes Spirit Airlines with another one of its brilliant advertising concepts.

You see, the low-cost carrier, in its continuing quest to add revenue any which way it can, has a plan to bring ad revenue in through placing Bud Light logos on flight attendant uniforms.

Yes, the company that brought you "Double D" deals and “The Return of the MILF Sale” (classy, guys) is considering turning its flight attendants into walking billboards. The idea is to have flight attendants advertise alcohol on their aprons during the beverage service. Nice.

"Turning flight attendants into walking billboards is unacceptable," Deborah Crowley, president of Spirit's flight attendants union chapter, said in a statement. "The proposed aprons diminish the primary and federally mandated role of flight attendants as safety professionals." Patricia Friend, president of the U.S. Association of Flight Attendants, adds, "I feel as though I have entered a time warp and am reliving the battles for respect and justice for women that we fought for 40 years ago.” Referring to the DD (Double Discounts) and MILF (Many Islands, Low Fares) promotions, Friend says the not-so-subtle innuendoes are demeaning to all of America's professional flight attendants. Furthermore, she says, "They offend not just the female population of this country, but the male members of humanity who admire and respect women."

Believe you me, I’m not one to defend the spirit of said advertising methods, but maybe, more than being sexist, the airline is just an advertising whore. After all, Spirit leads the pack in putting ads everywhere on the plane, from overhead bins to tray tables to window panels. Still, I would feel a little better if the airline tamped down on tacky and chauvinistic tactics not seen since the days of National Airlines' "Fly Me" campaign in the early 1970s. Message for Spirit--National is no longer in business. Bone up on that.