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Showing posts with label Hotel Trends. Show all posts
Showing posts with label Hotel Trends. Show all posts

Wednesday, July 6, 2016

Up and Coming Hot Spots with the Coolest Hotels in America

Here's my most recent story on hotel trends for Orbitz Blog. 

For years, many smaller American cities have flown under the radar. But with prices and hassles soaring in major metropolitan areas, tourists and businesses alike are rediscovering the appeal of the country’s smaller metropolitan hubs. The hotel industry is certainly taking advantage of this trend, developing these one-of-a-kind hotels in emerging hot spots:
Graduate Hotel

Photo courtesy of the Graduate Hotel

The Graduate Hotel: Oxford, MS

Oxford, Mississippi has a long literary legacy, in large part due to the works of one William Faulkner and other artistic revolutionaries. Of course, over the years, the home of Ole Miss has also been known as being somewhat rebellious, albeit not always for the good. These days rebels of the more creative sort, as in musicians, visual artists and writers are finding inspiration in Oxford’s rich history and small town appeal. The Graduate Oxford takes on the town’s Southern preppy style, with subtle design touches that play up to local athletic, cultural and historic traditions. The Library Sports Bar pays homage to bookish traditions, as does the lobby, which is stacked with vintage reads. But worry not, this is not a stuffy place. Colorfully-patterned carpets, furniture and walls make the Graduate Hotel novel and fresh.

21c Museum Hotel
Photo courtesy of the 21c Museum Hotel

The 21c Museum HotelBentonville, AR

Best known as the home of Walmart, Bentonville is rapidly becoming an Arkansas cultural capital. While only the 10th largest city in the state, the place packs an artsy punch. The 21c Museum Hotel reflects the city’s new zeitgeist. Located near the Crystal Bridges Museum of American Art, the 104-room hotel is a cultural civic center and contemporary art museum in its own right. The gallery space showcases rotating exhibitions of regional and avant-garde artists while the guest rooms dazzle. Even the food here is art of a sort. The hotel’s restaurant, The Hive, is headed up by a James Beard Award semifinalist who serves up refined country cuisine. There are also 21c hotels in LouisvilleCincinnatiLexingtonDurham and Oklahoma City.

Modern Hotel and Bar
Photo courtesy of the Modern Hotel and Bar

The Modern Hotel: Boise, ID

Perhaps due to the fact that it’s the most geographically-isolated urban area in the lower 48, Boise, with a metro population larger than 600,000, has developed in a highly-individualistic way. The Boise way, which includes amazing recreational opportunities and a growing arts and food scene, is drawing folks in as never before. The Modern Hotel reflects the city’s development from rural backwater to metro hot spot. The inn has its origins in the not-so-modern days. During the Great Depression, a former sheepherder opened a Basque boarding house called The Modern in nearby Nampa. The granddaughter of that early hotelier crafted a new incarnation of the Modern out of a run-down Travelodge. Located in Boise’s au courant Linen District, some of the features include Japanese soaking tubs, walk-in rain showers, locally custom-made fabric headboards and bubble lamps. The Modern’s landscaped interior courtyard and its curved walnut bar are both places where locals like to mingle with out-of-towners.

The Yard at the Iron Horse Hotel
The Yard at the Iron Horse Hotel | Photo courtesy of the Iron Horse Hotel

The Iron Horse Hotel: Milwaukee, WI

Milwaukee is hopping, and not just due to its beer scene. Wisconsin’s largest city is transitioning from its Rust Belt roots into a center of urban cool. The Iron Horse Hotel is one extension of the trend. While the term “Iron Horse” once referred to trains, in today’s pop culture, it is more associated with the motorcycle. With the Harley-Davidson Museum just blocks away, hipsters meet hogs at this hot rod hotel. Originally built as a mattress factory in the early 1900s, the property opened as the Iron Horse in 2008 and is now considered by many to be Milwaukee’s best hotel. Unique touches are everywhere, including the Charles Dwyer Americana Flag, hanging in the lobby. Look closely—it’s crafted from 32 and a half pairs of jeans. Check out The Yard for live music or grab a gourmet bite at Smyth, one of Milwaukee’s top restaurants.

Varden Hotel
Photo courtesy of the Varden Hotel

The Varden Hotel: Long Beach, California

Long overshadowed by its neighbor to the north, Long Beach is undergoing a major renaissance. Downtown is being redeveloped with a range of modern buildings, including a sleek courthouse, luxury apartments, and retail and outdoor space. The Varden Hotel, dating back to 1929, sits in the middle of it all. When given historic landmark status in the 1980s, the property had fallen on hard times. But, just as Long Beach started reawakening about a decade ago, The Varden was bought, renovated and reopened. It’s now a European-style boutique hotel with nods to historic chic. For example, the check-in counter, the windows and railings are all retro originals. The property’s black and white landmark sign was recently restored to its original glory and at night graces the downtown skyline with red and blue neon lighting.

Quirk Hotel
Photo courtesy of the Quirk Hotel

Quirk Hotel: Richmond, VA

The former capital of the Confederacy has risen again, but this time in a distinctly all-American style. Richmond’s recently-designated downtown arts and design district is filled with boutiques, galleries, street art and even tattoo parlors (Richmond is said to have the most tattoo parlors per capita in the United States). Richmond’s hottest hotel sits in the middle of it all. The Quirk Hotel is reminiscent of a Barbie dream house on steroids. The hotel was re-imagined from an Italian Renaissance-style building that originally opened as a high-end department store in 1916. A pink and gray color scheme runs from the high-ceiling lobby/restaurant area to the cozy rooms. Custom beds are made from the salvaged floor joists of the original building, and the hardwood floors are also largely original. The lobby features a massive work of art made from discarded coffee lids, while abstract paintings are showcased in guest rooms.

Friday, June 19, 2015

Curio about Moxy, Vib and Other New Hotel Brands?



Here's my most recent story about the wacky monikers hotel companies are giving their new brands these days. Lodging Magazine even featured me on its June author bio page!



If you want to read the magazine on-line, visit www.lodgingmagazine.com. My article is on pages 20 and 21.

Tuesday, April 14, 2015

CNN Coverage: Odd Hotel Names

Vib? Venu? Why modern hotel names are often short, vague and misspelled


Story highlights

  • From Blu to Vib, the latest crop of hotel names features misspellings and unexpected word usage
  • It's part of the hospitality industry's aim to target millennial psychographic and trademark their names
  • W Hotels by Starwood was among the pioneers of this strategy, opening its first hotel in 1998
(CNN)Milan has Moxy, while much of Europe is painted Blu.
Jaz in the City is playing in Amsterdam come September.
EVEN increases the odds of a good night's sleep, whileTune is in harmony with scaled-down budgets.
And then there's the vibrant Vib and a new venue, Venu, soon arriving in Dubai.
These statements begin to make sense once you realize that they're all the names of modern hotel brands.
According to Chekitan S. Dev, a professor at the Cornell University School of Hotel Administration, hotels traditionally have been named after an owner or a place.
    But more recently, he says, "the naming process has evolved from an off-the-cuff process into something far more systematic."

    Millennials driving the trend

    So what's behind this influx of idiosyncratic hotel names, replete with misspellings and unexpected word usages?
    Look to millennials and psychographics -- the study of personality, attitudes, interests and lifestyles.
    Psychologists say the millennial psychographic is made up of independent-minded, adventurous individuals in search of new experiences.
    Hospitality brands are crafting their marketing strategies accordingly.
    "Hotel companies are lazering in on consumer needs by using psychographic data in a big way," says Matthew Von Ertfelda, Marriott's vice president for insight, strategy and innovation.
    The explosion of social media also has a starring role in the name game.
    Brands of the 21st century need to have handles that resonate in the global, online world, say the pros.
    "Thanks to social media, millennials are the first global generation," says Dr. Donna Quadri-Felitti, academic chair of New York University's School of Professional Studies Tisch Center for Hospitality and Tourism.
    "And since this generation is so enamored with texting and tweeting, hotels really have to think how names will play in the new media world."

    In need of spell check?

    Vib -- short for Vibrant -- is Best Western's attempt at a hip new offering.
    For social media purposes, the number of characters in a name counts.
    Spelling is often sacrificed in the quest for brevity.
    But another reason for purposeful misspellings may be legal.
    Spelling is often set into an uncommon form to retain meaning while being trademarkable.
    "The odder the name, the less likely someone has already captured it," says Cornell professor Dev.
    "That's important in terms of intellectual property protection."
    It may explain why Venu and Vib are missing an "e."
    Venu is a just-announced lifestyle brand, launching its first property in Dubai in 2017.
    According to parent company Jumeirah Hotels & Resorts, it's designed to give travelers "the freedom to write their own story, their own narrative, to build their own scene."
    Best Western's new hotel entry, called Vib, is pronounced "vibe."
    "We tried to come up with names that celebrated individuality, while also connoting a vibrant spirit," says Dick Lew, a partner at Houston-based Acumen Design, a branding firm brought in to hone the name and the image.
    Hence Vib, which is derived from "vibrant."

    Four months to choose name

    Color also plays a big part in hotel branding.
    "We incorporated a bright persimmon red in the design and the logo, in order to reflect the (Vib) brand's bold personality," says Lew.
    Moxy, the new Marriott partnership with IKEA, is going after "a sassy, determined, individualistic consumer," according to Marriott's Von Ertfelda.
    The first Moxy opened at Milan's Malpensa Airport in September and more are coming in Europe this year.
    "Naming Moxy was a four-month process involving a great deal of brainstorming," says Von Ertfelda. "Once we came up with it, we knew we had a name with emotional resonance that hit a global sweet spot.
    "At the same time, though, our lawyers noted the name had to be 'ownable and trademarkable.'"
    The change of spelling from moxie to Moxy achieved that.
    According to Von Ertfelda, senior creative director Maria Rezende-Heiston selected hot pink for the Moxy logo to "appeal to those who aren't afraid to express themselves" while using a "curved font to convey a sense of rhythm, fluidity and independence."

    Blu and Red

    Radisson Blu was introduced in 2009. Instead of using blue or bleu, the company opted for a trademarkable spelling.
    Color is also key to hotel operator Carlson Rezidor, which is hueing (sic) toward Red and Blu.
    Blu came about in 2009, after airline SAS withdrew from a partnership with Radisson.
    After the split, Radisson SAS, a collection of European design hotels, needed a new name.
    "We wanted to replace SAS with an equally short name," says Rose Anderson, vice president of branding for the Carlson Rezidor Hotel Group.
    "We liked using blue from the old SAS logo, because it brought in the heritage of the former brand.
    "At the same time, we were looking for a word with positive worldwide connotations ... and blue is the world's favorite color."
    So blue or bleu became Blu, a trademarkable spelling.
    Carlson Rezidor recently announced a new Red brand that will, according to Anderson, "build on the Blu concept and further leverage Radisson's brand awareness."

    Pick a noun, any noun

    There's a good reason those four vertical bars are off-kilter.
    New brands are also being dubbed with what may seem to be random nouns.
    But there's nothing random about them.
    Last year, InterContinental Hotels Group (IHG) rolled out EVEN, a new brand cultivated for the growing wellness-minded audience, with two properties in the United States.
    EVEN expresses the desire for the balance travelers are seeking, says an IHG spokesperson.
    In its logo, specific colors were chosen to represent elements of nature.
    The four vertical bars of the logo are off-kilter, while the EVEN letters are composed on a flat horizontal line, representing the brand promise of helping guests stay in balance.
    Malaysia-based Tune Hotels provides "five-star beds at a one-star price."
    The group has more than 40 properties worldwide, including five in London.
    Some in its management group were previously senior executives in the music business.
    It makes sense, then, that a travel company with a musical name would attempt to strike a global chord.
    Adding to the medley of avant garde brands, Germany's Steigenberger Hotel Group's Amsterdam hotel Jaz in the City will open in September, with others scheduled to follow.
    According to Steigenberger Hotel Group, coming Jaz in the City properties will be "hip and happening hotels" that "move to the rhythm of today's curious global traveler" who has a "desire to embrace authentic experiences in a city hotel."

    The letter that started it all

    You can't explore the hospitality industry's desire to appeal to the millennial mindset without nodding to W Hotels by Starwood.
    The brand now seems to have been ahead of its time with hotels that opened in pre-social media 1998.
    "Starwood was the first hotel company to look directly at the customer as it evolved a new brand," says Paul James, global brand leader of W Hotels Worldwide, St. Regis and The Luxury Collection.
    W's target customer was a fashionable, high-energy individual -- someone who'd now likely be described as having a millennial psychographic.
    Starwood defined the brand by adding its "Whatever, Whenever" tagline to the simple W logo.
    Cornell's Dev says Starwood further imbued the brand with meaning by using words like witty, warm and welcoming in its advertising and marketing material.
    More than 15 years later, the W Hotel brand has more than 70 properties open or in development worldwide.