Daily Suitcase Goes on a Week-Long Adventure

Literally. My suitcase has, in the past week, been spotted around the world. At times, it has been seen at two different places at the same time. I either have a magical suitcase or one that is experiencing binary fission.

To recap my worldly bag's itinerary:

On July 4, I flew from Washington National (DCA) to San Francisco (SFO). I was supposed to travel on to Beijing (PEK, BTW), but fell ill on the plane (long story). As soon as I disembarked, I, the ever responsible traveler, alerted the gate agent of my condition and he said the bag would be pulled from the Beijing flight.

After taking an hour to schlep over to the SFO Travel Clinic, which was closed for the holiday, I wandered down to United Baggage Claim's "Help" Desk. One agent was manning the desk. The line had about four people ahead of me. Twenty minutes later, the line was down to one person in front of me. Unfortunately, that person shanghai'ed the staffer and took her away for 40 minutes. No replacement came as the line behind me grew steadily. Finally, after an hour, I was attended to, and told my bag was somewhere at SFO.

I was at the airport another hour (I arrived at 11:00; my flight to Beijing was to leave at noon; it was now 2:00). I went back to the service desk, where a manager insisted the bag was in the airport and in fact, on its way to the service desk at that very moment. Half an hour later, it still didn't arrive, so I left with a friend who rescued me from the airport.

On the morning of July 5,  I called United Baggage Claim and learned the bag was in Beijing. How it got to Beijing, unless it was never pulled from the noon flight the day before, is a mystery (and remember, it was reportedly in San Francisco when the flight to Beijing took off). I requested its return to San Francisco.

On the morning of July 6, the bag was still in Beijing. At that point, with a glimmer of hope that I might actually get to Beijing, I asked United to hold the bag in China until further notice.

On the evening of July 6, pretty sure I would not be flying to China, I called again. Agents told me the bag was last reported in Washington, DC at DCA on July 5. Imagine my confusion.

On the morning of July 7, definite I would not fly to China, I checked on the bag and it was still said to be somewhere in Washington, DC. This, of course, didn't make sense because it had been reported both in San Francisco and Beijing since July 5.


As my plane landed at Washington Dulles (IAD) at 10:30 PM on July 7, I figured that I might as well check at United Baggage Claim at the airport since I was there (feeling oh-so-lovely, BTW). The guy there said the bag was in Beijing. He gave me a non-toll-free number for United Help in Houston, saying the people staffing that number were more likely to provide decent service. HA!


At 11:30 PM on July 7 in the cab going home, I called said number. The woman said the bag was on a plane flying to Washington, DC.

On July 8, the bag was still in Bejing. It then went MIA for a few days.


On the afternoon of July 10, the bag was reported to be at DCA in Washington. It was to be delivered to my house within hours.

On July 11, the bag was reportedly on a flight to Washington IAD. And as there are no flights from IAD to DCA (given that the two airports are a mere 20 miles apart), it was apparent the bag was never at DCA the day before....nor, for that matter on July 5 or 6.


On the morning of July 12, the bag was reported at Dulles.

4:00 PM,  July 12: Home Sweet Home.

Now, if only I were a singer, I could actually make lemonade out of this lemon, like this guy did. Granted, my guitar wasn't broken (although I am sure it would have been if I have one in the suitcase), but my story is certainly worthy of a country song. If any songwriters would like to tackle it with me, I'm up for the ride.

Nine Things I Learned During My Non-Trip to China and Russia

Call this column Birthday Therapy. I was supposed to be somewhere in Mongolia on this special day aboard the Trans-Siberian Express. However, a mystery malady caused me to cancel the trip after the first leg. Said leg landed me in San Francisco, where I was stuck for three days, hoping to feel better so that I could travel over the Pacific. Alas, I ended up back in Washington, DC, where I am currently on hold with United Baggage Claim (see below) as I write this.



1. First, not a lesson learned, but one reinforced. When traveling, always fill a carry-on bag with necessary toiletries, medications, and clean undies. My fabulous new collapsible carry-on from Biaggi was packed with enough stuff to get me through three days in San Francisco without need to repeat outfits nor undergarments.

(One aside on underwear--just before leaving, I got a press release from Travel Guard with ten packing tips. One was: Bring extra underwear and throw it away along the way so you will have more space in your luggage for things you buy. I've seen this tip before and it always make me chuckle. Because, seriously, unless you are packing elephant-sized granny pants in your trunk (note pun, please), I don't see how throwing out underwear gives anyone extra room. Butt I digress).

2. Despite the fact that airlines say bags do not fly on overseas flights unless matched to on-board passengers, the experience of my luggage suggests otherwise. My duffle spent four lovely nights in the Beijing Airport, without a visa and without a matching passenger.

3. If you want a ticket agent instead of a disembodied voice on the United Help Line, say "agent" when first prompted to "press 1 for this, press 2 for that." The voice will then say, "I think you want an agent, but first, let me see if I can help you." Then, the voice starts the "press 1" routine again. At that point, repeat "agent"  and you will be connected to a real person--or at least you will be put on hold to speak to a real person.


4. While it is not any faster, I was told by an in-the-know United baggage representative (I have met many along this journey) that if you call (281) 821-3526, you will be connected to the Houston Help Desk, versus being routed to an outsourced aid line.


5. United charges $200 to reinstate frequent flyer mileage (I had booked my Moscow to DC return flight via MileagePlus). Boo.

6. Health care is better in San Francisco than it is in Washington, DC.

7. Although www.agoda.com is owned by Priceline, it seems to have more flexible refund policies.

8. It pays to increase your word power. While updating those involved with this trip about my daily status, at one point I noted that "the odds of traveling to China this afternoon are at 5%. But if you see pigs or vacas/cows in the sky around noon-time, I am likely China-bound." This riff on "when pigs fly" left me wondering--what do they call that kind of phrase?  It's an adynaton, a phrase about which I will be writing further soon (now that I have time on my hands).  

The definition: Hyberbole so great as to be an impossibility. 
Other examples--
In Italian, it's Quando gli asini voleranno (when donkeys fly) 
In Spanish, it's Quando las vacas vuelen (when the cows fly) 
In Chinese (sigh), they use "除非太陽打西邊出來" (when the sun rises in the west) and
In Russian, (sigh again), it's когда рак на горе свистнет (when the crawfish whistles on the mountain). 

None of the above occurred. I am now back home in Washington, DC, which I'd only prefer to China/Russia quando as galinhas tiverem dentes.


9. ?


I welcome your suggestions for filling out #9. 

Don't Take Freedom for Granted

This article, which appeared in Julie van de Zande's A Broader Life last month, seems particularly appropriate to re-post on Independence Day. 



Life Learned Abroad Interview: Laura Powell

What is the most valuable life lesson you’ve 
learned traveling or living abroad?  

Laura: The most profound experience I have had while traveling took place 27 years ago. During winter break from my graduate school studies in England, a friend and I decided to head to West Germany. The itinerary included a visit to West Berlin, physically located in East Germany.

The train ride from West to East was a precursor of things to come. When we crossed the border, armed guards came through the train, overturning seats and diligently checking passports. Outside, the scenery changed from modern landscapes to barren land.

Upon arriving in West Berlin late on a misty, chilly night (a scene somewhat reminiscent of an old Cold War spy novel), my friend and I, as I remember it, walked over to look at the Berlin Wall. The site was a shock. The graffiti-splattered Wall on the West German side (designed, I learned later, to keep the West Germans in as opposed to keeping the East Germans out) served as a stark personification (if an object can be personified) of the proverbial Iron Curtain.

Between the sight of the Wall, images of American military vehicles rolling down the streets of West Berlin, and the “You are Leaving the American/French/British Sector” signs, I was creeped out, for lack of a better term.

But what really sealed my unease was an excursion over to East Berlin–my first journey into a Communist land.

Images: The eastern part of the Wall (there were actually two walls between the two cities–divided by a mined No Man’s Land) unmarked by graffiti, but topped with barbed wire and overseen by guard towers. The contrast in the Christmas Markets between East and West–the West’s rampant with consumerism; the East’s marked (so to speak) by long lines of shabbily-dressed locals waiting desperately to buy a pair of gloves, some socks, or other basic necessities. The difficulty of spending the 25 marks we were forced to exchange upon going into East Berlin. The long waits in the passport lines at the border.

From all of this, the life lesson–don’t take freedom for granted. Seeing a Wall separating people; keeping people from moving freely–for the first time, it struck me how lucky I was to be an American. And, to this day, that image informs my political view and perhaps my career, which is based on being able to travel freely anywhere in the world.

The side lesson: Even though the Christmas Markets in West Berlin were vibrant and colorful, while the ones in the East were grey and depressing, I was, nonetheless, somewhat disturbed by the crass consumerism in the West. Perhaps it was the stark contrast between two places just miles from each other in distance, but world’s apart in terms of philosophy and lifestyle. But it did strike me, at that time, that the Western focus on consumption was a bit vulgar and empty.

Laura Lands in an Airline Magazine

That's quite a feat, no?

Please enjoy my first story for Emirates OpenSkies Magazine. The nine-page spread on Washington, DC starts on page 102. Let me know what you think. Personally, I love the illustrations that accompany the piece.

Novel Non-Stops

My first travel column for The Georgetowner.
The bi-weekly glossy is aimed at Washington, DC's first-class travelers.
Here's a brief peek, but click on the link above for the full skinny.
-------------------------
Washington jet-setters now have a full slate of exciting new options for non-stop travel out of the DC area. Several international carriers have chosen 2012 as their year to get acquainted with Washingtonians, while some of the old standbys are adding new destinations--international and domestic--to their schedules.

If you fly out of Dulles, there might be a fjord in your future. That’s because Icelandair is back in the Washington region after a fjour-year absence. This time, instead of flying out of BWI, it’s flying out of Dulles. During the summer, Icelandair has six flights a week to Reykjavik. This is an airline known for offering long-weekend deals (the flight is less than six hours), so keep an eye on its website, particularly during non-peak travel months.

Good news for United MileagePlus members, who can rack up plenty of points on the airline’s three international routes introduced this spring.  United Airlines now flies a daily non-stop to Dublin, Ireland, to Manchester, England and to Doha, Qatar.

If you have a hankering for seven-star hotels and a yen to see the tallest  building in the world, enjoy a far-flung exotic adventure via Emirates.The highly-rated Middle Eastern carrier inaugurates its daily non-stop service from Dulles to Dubai on September 12. Book business class before July 5 and save $1000. 

If you feel like a shorter hop, Porter Airlines may be just the ticket. This top-rated Canadian carrier started flying between Dulles and Toronto City Airport in April. There are now four flights each way each day. What passengers get for their money--perks such as access to premium passenger lounges, and free wine, beer, and snacks on board.

Heading south of the border, AeroMexico launched daily non-stops from Dulles to Mexico City in May.  If you want to get a bit of that Latin flavor without leaving U.S. territory, opt for JetBlue’s new non-stop service from Reagan National (DCA) to San Juan, Puerto Rico.  Of course, you’ll have to wait until August 23 to head to the islands.

DCA to San Juan? What gives, you say? The FAA’s new Modernization and Reform Act, signed on Valentine’s Day, grants slots for eight new non-stops between DCA and destinations beyond the airport’s normal 1,250-mile perimeter.   In particular, that’s a sweetheart deal for Washingtonians looking to travel to California. There are several new non-stops to the West Coast, including a daily American flight to Los Angeles and a daily United flight to San Francisco.  US Airways starts flying non-stop to San Diego in July and Virgin America wings its way to SFO on August 14.

Meantime, if you want to wander up the Baltimore-Washington Parkway, Condor Airlines is scheduled to begin twice-weekly non-stop service between BWI and Frankfurt, Germany next month. Condor tends to offer seats at lower fares than its Lufthansa counterpart, so if you are heading to Germany, you’ll get high marks for comparing prices.

9 Things I Learned at the Fancy Food Show

After attending the 58th Summer Fancy Food Show in Washington, DC, I came away with the following tidbits.

1. If you like cheese and olives, you'll get your fill at the Fancy Food Show. There are thousands of food manufacturers, countries, and companies displaying their wares and means. And by my very unofficial count, at least 20% of them are serving up samples of cheese and olives.

2. The top three growth areas in terms of sales are shelf-stable functional beverages (yummo); yogurt and kefir; and energy bars.

3. In 2011, Kosher was the leading new product claim. 446 Kosher products were introduced last year, beating #2, All Natural (267), by a landslide. L'Chayim.

4. Gluten-free is the hottest thing since sliced bread. (Now, if they would only make a good gluten-free sliced bread). Everyone is coming out with gluten-free specialty foods. In fact, a poll by the National Association for the Specialty Food Trade (NASFT), shows that 35% of manufacturers are looking to add the GF label to their lines this year. That's the good news. But what bothers me, as a gluten-free girl of 15 years standing, is that now everybody and their cousin is shouting GLUTEN-FREE to their packaging. Yogurts are trying to milk the gluten-free trend. Potato chips are trying to add to their appeel (sic) by toting GF. And it's a pita that hummus is doing it, too. Because all of these products, for the most part, are gluten-free, anyway. 



5. Caffeinated water makes sense. After talking to the lovely people at Avitae, I am fully on board with the idea of having such a beverage on airplanes. Hear me out. The biggest problem during a long-distance flight (aside from a potentially smelly seatmate) is dehydration. Yet, what do people tend to drink (non-alcoholically) during long-distance flights? Coffee and Coke. Both are diuretics. But they do wake you up. So, you arrive at your destination wide-eyed, albeit dehydrated. But caffeinated water can help you arrive both wide-eyed and wet. What's not to like?

6. My favorite story from the Fancy Food Show is the tale of Tanka Bar. The company is owned and run by members of the Oglala Lakota from the Pine Ridge Reservation in South Dakota. The innovative energy bar meshes tribal ancestral knowledge of the life-giving qualities of native foods with today's quest for healthy "snack" foods. Made with prairie-fed buffalo, cranberries, and no artificial anything (and they are gluten-free, too), Tanka Bar seems the ideal protein product for keeping up endurance on the road. I can't wait to take a pack along on my lengthy train journey through Siberia.

7. You can now buy canned wine and boxed water.

8. The largest olive oil producers in the world are Spain, Italy and Greece. Hopefully, the golden nectar, in particular, can grease the wheels of the sagging Greek economy. 

9. Expect to see more products packed with fiber and probiotics.

Laura's Getting Around

Happy to report two new exciting, upscale outlets. I have just been named travel editor of The Georgetowner, a bi-monthly publication distributed to Washington, DC's chi-chi and power players. Speaking of whom, my power profile on Washington appears in next month's Open Skies Magazine,
which can be found on board Emirates Airlines.